Netgear RT311 User Manual download pdf (Page 120)

Reference Guide for the Model RT311 and RT314 Internet Access Gateway Routers

11-6 Troubleshooting

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

• Wrong physical connections

— Make sure the Local LNK/ACT LED is on. If the LNK/ACT LED is off, follow the

instructions in “LNK/ACT LEDs Not On” on page 11-2.

— Check that the corresponding Link LEDs are on for your network interface card and

for the hub ports (if any) that are connected to your workstation and router.

• Wrong network configuration

— Verify that the Ethernet card driver software and TCP/IP software are both installed

and configured on your PC or workstation.

— Verify that the IP address for your router and your workstation are correct and that the

addresses are on the same subnet.

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Netgear RT311 User Manual Page 120