Netgear R6300 User Manual download pdf (Page 109)

Troubleshooting

109

R6300 WiFi Router 802.11ac Dual Band Gigabit

LEDs Never Turn Off

When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all

the LEDs stay on, there is a fault within the router.

If all LEDs are still on 1 minute after power-up:

• Cycle the power to see if the router recovers.

• Press and hold the Reset button to return the router to its factory settings as explained in

Restore the Factory Settings and Password on page 113.

If the error persists, you might have a hardware problem and should contact technical

support at

www.netgear.com/support.

Internet or Ethernet Port LEDs Are Off

If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet

connection is made, check the following:

• Make sure that the Ethernet cable connections are secure at the router and at the modem

or computer.

• Make sure that power is turned on to the connected modem or computer.

• Be sure that you are using the correct cable:

When connecting the router’s Internet port to a cable or DSL modem, use the cable that

was supplied with the cable or DSL modem. This cable could be a standard

straight-through Ethernet cable or an Ethernet crossover cable.

Wireless LEDs Are Off

If the Wireless LEDs stay off, check to see if the Wireless On/Off button on the router has

been pressed. This button turns the wireless radios in the router on and off. The Wireless

LEDs are lit when the wireless radio is turned on.

The Push 'N' Connect (WPS) Button Blinks Amber

If after using the WPS function the button blinks amber, check the following:

• Make sure that you are using the button and not the router’s built-in registrar.

• Check that PIN verification has succeeded for the wireless device you are adding to the

wireless network.

• Make sure you have not pressed the WPS button on the side of the router after disabling

the WPS feature (you logged in to the router and disabled this previously).

• Check that the router is not in the temporary AP setup locked state (if you are using the

wireless repeater function).

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Netgear R6300 User Manual Page 109