Netgear R6200 User Manual Page 117
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting
117
Dual Band 11ac WiFi Router R6200
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
• Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi
On/Off button on the side of the router to turn the router wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
• Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
• If you want to view the wireless settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router. Then log in to the router, and select Wireless see
(
Basic Wireless Settings on page 28).
Note: Be sure to click Apply if you change settings.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
• Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (1.8 meters) away, and see whether the signal strength
improves.
• Are objects between the router and your computer blocking the wireless signal?
Restore the Factory Settings and Password
This section explains how to restore the factory settings, changing the router’s administration
password back to password. You can erase the current configuration and restore factory
defaults in two ways:
• Use the Erase function of the router (see Erase on page 81).
- User Manual 1
- Trademarks 2
- Contents 3
- Chapter 5 USB Storage 4
- Chapter 6 ReadySHARE Printer 4
- Chapter 7 Security 4
- Chapter 8 Administration 4
- Chapter 9 Advanced Settings 5
- Chapter 10 Troubleshooting 5
- Unpack Your Router 8
- Position Your Router 8
- Hardware Features 9
- Front and Side Panel 10
- Back Panel 11
- Hardware Setup 12
- Getting Started with NETGEAR 13
- Router Setup Preparation 14
- Types of Logins and Access 14
- NETGEAR Genie Setup 15
- Upgrade Router Firmware 16
- Join Your Wireless Network 18
- NETGEAR genie Mobile App 20
- Genie Basic Settings 21
- Basic Home Screen 22
- Internet Setup 22
- Internet Setup Screen Fields 23
- Attached Devices 24
- Parental Controls 25
- ReadySHARE USB Storage 27
- Basic Wireless Settings 28
- Region Selection 29
- Wireless Network 29
- Security Options Settings 30
- Guest Networks 31
- WPA Encryption 32
- Genie Advanced Home 33
- NETGEAR genie Advanced Screen 34
- Setup Wizard 34
- WPS Wizard 35
- Setup Menu 37
- WAN Setup 37
- Default DMZ Server 38
- Change the MTU Size 39
- LAN Setup 40
- LAN TCP/IP Setup 41
- Use Router as a DHCP Server 42
- Address Reservation 42
- QoS for a Router LAN Port 46
- QoS for a MAC Address 47
- USB Storage 49
- USB Drive Requirements 50
- ReadySHARE Access 50
- File-sharing Scenarios 50
- Sharing Photos 51
- Basic Settings 52
- To access your USB device: 53
- USB Storage Advanced Settings 54
- Available Network Folders 55
- Media Server Settings 56
- Specify Approved USB Devices 57
- ReadySHARE Printer 59
- , select the language 61
- USB Control Center Utility 64
- USB Printer 65
- Security 67
- To set up keyword blocking: 68
- To block services: 69
- Schedule Blocking 71
- Administration 73
- Upgrade the Router Firmware 74
- View Router Status 75
- Statistics Button 76
- Connection Status Button 77
- Manage the Configuration File 80
- Set Password 81
- Advanced Wireless Settings 84
- Wireless Repeating Function 89
- Set Up the Base Station 90
- Set Up a Repeater Unit 91
- Remote Computer Access Basics 92
- To set up port forwarding: 96
- Add a Custom Service 97
- Set Up Port Triggering 99
- Advanced Settings 100
- Dynamic DNS 101
- To set up Dynamic DNS: 102
- Static Routes 103
- Remote Management 105
- USB Settings 106
- Universal Plug and Play 106
- Traffic Meter 108
- Troubleshooting 110
- Quick Tips 111
- Troubleshooting with the LEDs 112
- LEDs Never Turn Off 113
- Wireless LEDs Are Off 113
- Cannot Log In to the Router 114
- Cannot Access the Internet 114
- Troubleshooting PPPoE 116
- Changes Not Saved 117
- Wireless Connectivity 117
- Supplemental Information 120
- Technical Specifications 122
- Notification of Compliance 124
- FCC Caution 125
- Industry Canada 125
- Caution: 125
- Avertissement: 125
- Interference Reduction Table 126
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