Netgear Modem FVS318N User Manual download pdf (Page 389)

Troubleshooting

389

ProSafe Wireless-N 8-Port Gigabit VPN Firewall FVS318N

The reboot process takes about 165 seconds. (If you can see the unit: The reboot

process is complete when the Test LED on the front panel goes off.)

WARNING:

When you press the hardware factory default Reset button or click

the software Default button, the wireless VPN firewall settings are

erased. All firewall rules, VPN policies, LAN and WAN settings,

and other settings are lost. Back up your settings if you intend on

using them.

Note: After you reboot with factory default settings, the wireless VPN

firewall’s password is password, and the LAN IPv4 address is

192.168.1.1.

Address Problems with Date and Time

The System Date & Time screen displays the current date and time of day (see Configure

Date and Time Service on p

age 344). The wireless VPN firewall uses the Network Time

Protocol (NTP) to obtain the current time from one of several network time servers on the

nternet. Each entry in the log is stamped with the date and time of day.

Problems with the date and time function can include:

• Dat

e shown is January 1, 2000. Cause: The wireless VPN firewall has not yet

successfully reached a network time server. Check that your Internet access settings are

configured correctly. If you have just completed configuring the wireless VPN firewall,

wait at least 5 minutes, and check the date and time again.

• T

ime is off by one hour. Cause: The wireless VPN firewall does not automatically sense

daylight saving time. Go to the Time Zone screen (Administration > Time Zone), and

select or clear the Automatically Adjust for Daylight Savings Time check box.

Access the Knowledge Base and Documentation

 To access NETGEAR’s knowledge base for the wireless VPN firewall:

Select W

eb Support > Knowledgebase.

 To access NETGEAR’s documentation library for your wireless VPN firewall model:

Select W

eb Support > Documentation.

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Netgear Modem FVS318N User Manual Page 389