Netgear R6300 User Manual download pdf (Page 117)

117

10. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with

your router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshoot with the LEDs

• Cannot Log In to the Router

• Cannot Access the Internet

• Changes Not Saved

• Wireless Connectivity

• Troubleshoot Your Network Using the Ping Utility

1 ... 116 117 118 ... 133

R6300v2 Smart WiFi Router 1
Trademarks 2
Contents 3
Chapter 5 USB Storage 4
Chapter 6 ReadySHARE Printer 4
Chapter 7 Security 4
Chapter 8 Administration 5
Chapter 9 Advanced Settings 5
Chapter 10 Troubleshooting 5
Hardware Setup 7
Unpack Your Router 8
Hardware Features 8
Front and Side Panels 9
Rear Panel 10
Position Your Router 11
Getting Started 12
Router Setup Preparation 13
Login and Access 13
NETGEAR genie Setup 14
Upgrade the Firmware 15
Dashboard (BASIC Home Screen) 16
Join Your Wireless Network 17
NETGEAR genie Basic Settings 19
Internet Setup 20
Internet Setup Screen Fields 21
Parental Controls 22
Basic Wireless Settings 24
Wireless Security Options 26
Set Up a Guest Network 27
 To set up a guest network: 28
View Attached Devices 29
NETGEAR genie ADVANCED Home 30
 To use the Setup Wizard: 31
WAN Setup 32
Default DMZ Server 33
Change the MTU Size 34
LAN Setup 35
LAN Setup Screen Settings 36
Use Router as DHCP Server 37
Address Reservation 37
Set Up Address Reservation 38
 To disable WMM QoS: 40
QoS for a Router LAN Port 42
QoS for a MAC Address 42
USB Storage 44
USB Drive Requirements 45
Safely Remove a USB Drive 46
Access the USB Storage Device 46
Share Files 48
Available Network Folders 52
 To edit a network folder: 53
Specify Approved USB Devices 54
Media Server Settings 55
TiVo Support 56
ReadySHARE Printer 58
ReadySHARE Printer Utility 59
Security 68
 To set up keyword blocking: 69
 To block services: 70
Communications 72
Add a Custom Service 75
Set Up Port Triggering 76
 To enable port triggering: 77
Schedule Blocking 79
Administration 81
Upgrade the Router Firmware 82
View Router Status 83
Show Statistics Button 84
Connection Status Button 85
 To view logs: 86
Manage the Configuration File 87
Change the Password 88
Password Recovery 89
Advanced Wireless Settings 91
Set Up a Wireless Schedule 92
View or Change WPS Settings 92
Wireless Access Point (AP) 94
 To set up bridge mode: 96
Set Up the Base Station 99
Set Up a Repeater 100
Dynamic DNS 101
Static Routes 102
 To set up a static route: 103
Remote Management 104
Universal Plug and Play 105
Advanced Settings 106
Auto Detect 107
IPv6 Auto Config 108
IPv6 6to4 Tunnel 109
IPv6 Pass Through 111
IPv6 Fixed 111
IPv6 DHCP 112
IPv6 PPPoE 113
Traffic Meter 115
Troubleshooting 117
Quick Tips 118
Troubleshoot with the LEDs 118
Power LED Is Off or Blinking 119
Power LED Stays Amber 119
LEDs Never Turn Off 119
Internet LEDs Is Off 119
Cannot Log In to the Router 120
Cannot Access the Internet 121
Troubleshoot PPPoE 123
Changes Not Saved 124
Wireless Connectivity 124
R6300v2 Smart WiFi Router 125
Supplemental Information 127
Factory Settings 128
Technical Specifications 130
Notification of Compliance 131
Industry Canada 132
Caution: 132
Avertissement: 133
Interference Reduction Table 133

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