Netgear DG834GUV5 User Manual Page 96
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DG834GUv5 Wireless Router with Built-in DSL Modem User Manual
7-4 Troubleshooting
v1.0, May 2009
ADSL Link
If your router is unable to access the Internet, you should first determine whether you have an
ADSL link with the service provider. The state of this connection is indicated with the DSL LED.
DSL LED Is Solid Green
If your DSL LED is solid green then you have a good ADSL connection. You can be confident that
the service provider has connected your line correctly and that your wiring is correct.
DSL LED Is Blinking
If your DSL LED is blinking, then your modem router is attempting to make an ADSL connection
with the service provider. The LED should turn solid green within a few minutes.
If the DSL LED does not turn solid green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being careful to use a microfilter on each
telephone. If the microfilters are connected correctly, you should be able to connect all your
telephones.
If disconnecting telephones does not result in a solid green DSL LED, there may be a problem
with your wiring. If the telephone company has tested the ADSL signal at your Network Interface
Device (NID), then you may have poor quality wiring in your house.
DSL LED Is Off
If the DSL LED is off, disconnect all telephones on the line. If this solves the problem, reconnect
the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters
are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a solid green DSL LED the problem may be one of
the following:
• Check that the telephone company has made the connection to your line and tested it.
• Verify that you are connected to the correct telephone line. If you have more than one phone
line, be sure that you are connected to the line with the ADSL service. It may be necessary to
use a swapper if you ADSL signal is on pins 1 and 4 or the RJ-11 jack. The modem router uses
pins 2 and 3.
- DG834GUv5 Wireless 1
- Router with Built-in DSL 1
- Modem User Manual 1
- FCC Statement 2
- Customer Support 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print this Manual 12
- Chapter 1 15
- Figure 1-1 17
- Figure 1-2 17
- Figure 1-3 18
- Changing Your ADSL Settings 21
- Chapter 2 23
- Wireless Security Options 25
- Figure 2-2 27
- Table 2-1. Wireless Settings 28
- Figure 2-3 30
- –9, a–f, or A–F) 31
- Figure 2-4 33
- Figure 2-5 34
- Figure 2-6 35
- Figure 2-7 37
- Figure 2-8 38
- Figure 2-9 39
- Chapter 3 41
- Protecting Your Network 41
- 3-2 Protecting Your Network 42
- Figure 3-1 42
- Blocking Keywords and Sites 43
- 3-4 Protecting Your Network 44
- Firewall Rules 45
- 3-6 Protecting Your Network 46
- Figure 3-4 46
- Protecting Your Network 3-7 47
- Figure 3-5 47
- 3-8 Protecting Your Network 48
- Protecting Your Network 3-9 49
- Figure 3-6 49
- Services 50
- Protecting Your Network 3-11 51
- Figure 3-8 51
- Figure 3-9 51
- 3-12 Protecting Your Network 52
- Figure 3-10 52
- Scheduling Firewall Services 53
- 3-14 Protecting Your Network 54
- Chapter 4 55
- Managing Your Network 55
- Erasing the Configuration 56
- Managing Your Network 4-3 57
- Figure 4-2 57
- 4-4 Managing Your Network 58
- Figure 4-3 58
- Managing Your Network 4-5 59
- Viewing Statistics 60
- Viewing Connection Status 61
- Viewing Attached Devices 62
- Managing Your Network 4-9 63
- Figure 4-7 63
- 4-10 Managing Your Network 64
- Log Message Examples 65
- 4-12 Managing Your Network 66
- Figure 4-8 66
- Managing Your Network 4-13 67
- Enabling Remote Management 68
- Managing Your Network 4-15 69
- Figure 4-10 69
- 4-16 Managing Your Network 70
- Chapter 5 71
- Advanced Configuration 71
- 5-2 Advanced Configuration 72
- Figure 5-1 72
- Advanced Configuration 5-3 73
- 5-4 Advanced Configuration 74
- Figure 5-2 74
- Advanced Configuration 5-5 75
- Table 5-2. LAN IP Setup 75
- 5-6 Advanced Configuration 76
- Advanced Configuration 5-7 77
- Configuring Dynamic DNS 78
- Using Static Routes 79
- Configuring Static Routes 80
- Advanced Configuration 5-11 81
- Figure 5-5 81
- 5-12 Advanced Configuration 82
- Figure 5-6 82
- Advanced Configuration 5-13 83
- Figure 5-7 83
- 5-14 Advanced Configuration 84
- Figure 5-8 84
- Advanced Configuration 5-15 85
- Figure 5-9 85
- 5-16 Advanced Configuration 86
- DG834GUv5 Modem Router 87
- 5-18 Advanced Configuration 88
- Chapter 6 89
- Configuring Telkom VPN Lite 89
- Figure 6-1 90
- Figure 6-2 90
- Webpage: 91
- Figure 6-5 92
- Chapter 7 93
- Troubleshooting 93
- Power LED Is Not On 94
- Power LED Is Red 94
- ADSL Link 95
- Obtaining a WAN IP Address 97
- 7-6 Troubleshooting 98
- Troubleshooting 7-7 99
- 7-8 Troubleshooting 100
- Problems with Date and Time 101
- 7-10 Troubleshooting 102
- Chapter 8 103
- Figure 8-5: Router USB Port 108
- USB Drive Requirements 109
- Unmounting a USB Drive 112
- Appendix A 117
- Technical Specifications 117
- A-2 Technical Specifications 118
- Related Documents 119
- AppendixB 119
- C-2 Related Documents 120
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