Netgear TA612V User Manual Page 28
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- Table of contents
- TROUBLESHOOTING
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Reference Manual for the Broadband Voice Adapter TA612V
3-10 Connecting the Router to the Internet
202-10037-01, March 2005
Troubleshooting Tips
Here are some tips for correcting simple problems you may have.
Be sure to restart your network in this sequence:
1. Turn off and unplug the modem, turn off the broadband voice adapter, and turn off the
computer.
2. Turn on the modem, wait two minutes.
3. Turn on the broadband voice adapter and wait 1 minute.
4. Turn on the computer.
Make sure the Ethernet cables are securely plugged in.
• The Internet status light on the broadband voice adapter will be lit if the Ethernet cable to the
broadband voice adapter from the modem is plugged in securely and the modem and
broadband voice adapter are turned on.
• For each powered on computer connected to the broadband voice adapter with a securely
plugged in Ethernet cable, the corresponding broadband voice adapter LAN port status light
will be lit. The label on the bottom of the broadband voice adapter identifies the number of
each LAN port.
Make sure the network settings of the computer are correct.
• LAN connected computers must be configured to obtain an IP address automatically via
DHCP. Please see Appendix C, “Preparing Your Network or the animated tutorials on the CD
for help with this.
• Some cable modem ISPs require you to use the MAC address of the computer registered on
the account. If so, in the Router MAC Address section of the Basic Settings menu, select “Use
this Computer’s MAC Address.” The router will then capture and use the MAC address of the
computer that you are now using. You must be using the computer that is registered with the
ISP. Click Apply to save your settings. Restart the network in the correct sequence.
Check the router status lights to verify correct router operation.
• If the Power light does not turn solid green within 2 minutes after turning the router on, reset
the router according to the instructions in “Restoring the Default Configuration and Password”
on page 7-7.
- Reference Manual for the 1
- Broadband Voice Adapter 1
- Contents 5
- Chapter 1 9
- About This Manual 9
- How to Use This Manual 10
- How to Print this Manual 11
- 1-4 About This Manual 12
- Chapter 2 13
- Introduction 13
- Voice Features 14
- Security 14
- Extensive Protocol Support 15
- Package Contents 16
- The Router’s Front Panel 17
- The Router’s Rear Panel 18
- Chapter 3 19
- &DEOH 20
- FRPSXWHU 20
- Computer 21
- Voice Adapter 24
- Setting up Your Voice Account 27
- Troubleshooting Tips 28
- Chapter 4 31
- Content Filtering 31
- 4-2 Content Filtering 32
- Content Filtering 4-3 33
- 4-4 Content Filtering 34
- Figure 4-4: Email menu 34
- Content Filtering 4-5 35
- 4-6 Content Filtering 36
- Figure 4-5: Logs menu 36
- Content Filtering 4-7 37
- Table 4-2. Log action buttons 37
- 4-8 Content Filtering 38
- Chapter 5 39
- Maintenance 39
- 5-2 Maintenance 40
- Maintenance 5-3 41
- Viewing VoIP Status 43
- 5-6 Maintenance 44
- Restoring Factory Defaults 45
- Backup Router Settings 46
- 5-10 Maintenance 48
- Chapter 6 49
- Advanced Configuration 49
- 6-2 Advanced Configuration 50
- Configuring WAN Setup Options 54
- Advanced Configuration 6-7 55
- Figure 6-4: WAN Setup menu 55
- Using LAN IP Setup Options 57
- 6-10 Advanced Configuration 58
- Using Address Reservation 59
- 6-16 Advanced Configuration 64
- Figure 6-9: Syslog page 64
- Firmware Upgrade 65
- 6-18 Advanced Configuration 66
- Chapter 7 67
- Troubleshooting 67
- Lights Never Turn Off 68
- LAN or WAN Port Lights Not On 68
- Troubleshooting 7-3 69
- 192.168.61.1 71
- 7-6 Troubleshooting 72
- Problems with Date and Time 73
- 7-8 Troubleshooting 74
- Appendix A 75
- Technical Specifications 75
- A-2 Technical Specifications 76
- Appendix B 77
- Network and Routing Basics 77
- IP Addresses and the Internet 78
- Subnet Addressing 80
- Table 7-2. Netmask Formats 82
- Private IP Addresses 83
- Related Documents 85
- Domain Name Server 85
- IP Configuration by DHCP 86
- Ethernet Cabling 87
- Category 5 Cable Quality 88
- Inside Twisted Pair Cables 89
- Appendix C 93
- Preparing Your Network 93
- C-2 Preparing Your Network 94
- C-4 Preparing Your Network 96
- Windows 95B, 98, and Me 98
- Preparing Your Network C-7 99
- Verifying TCP/IP Properties 100
- Preparing Your Network C-9 101
- 202-10037-01, March 2005 101
- C-10 Preparing Your Network 102
- Preparing Your Network C-11 103
- C-12 Preparing Your Network 104
- Preparing Your Network C-13 105
- C-14 Preparing Your Network 106
- Preparing Your Network C-15 107
- Properties button 108
- 3. Type ipconfig /all 109
- MacOS 8.6 or 9.x 110
- 4. Click Save 111
- Are Login Protocols Used? 112
- 4. Select the IP Address tab 113
- 5. Select the Gateway tab 113
- Computers 114
- Restarting the Network 115
- C-24 Preparing Your Network 116
- Glossary 117
- X.500-lite 121
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