Netgear TA612V User Manual Page 67
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting 7-1
202-10037-01, March 2005
Chapter 7
Troubleshooting
This chapter gives information about troubleshooting your TA612V Broadband Voice Adapter.
After each problem description, instructions are provided to help you diagnose and solve the
problem.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, verify that:
a. The power light is solid green.
b. The LAN port lights are lit for any local ports that are connected.
c. The Internet port light is lit.
If a port’s light is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10 Mbps, the
light will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power Light Not On
If the Power and other lights are off when your router is turned on:
• Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
• Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
- Reference Manual for the 1
- Broadband Voice Adapter 1
- Contents 5
- Chapter 1 9
- About This Manual 9
- How to Use This Manual 10
- How to Print this Manual 11
- 1-4 About This Manual 12
- Chapter 2 13
- Introduction 13
- Voice Features 14
- Security 14
- Extensive Protocol Support 15
- Package Contents 16
- The Router’s Front Panel 17
- The Router’s Rear Panel 18
- Chapter 3 19
- &DEOH 20
- FRPSXWHU 20
- Computer 21
- Voice Adapter 24
- Setting up Your Voice Account 27
- Troubleshooting Tips 28
- Chapter 4 31
- Content Filtering 31
- 4-2 Content Filtering 32
- Content Filtering 4-3 33
- 4-4 Content Filtering 34
- Figure 4-4: Email menu 34
- Content Filtering 4-5 35
- 4-6 Content Filtering 36
- Figure 4-5: Logs menu 36
- Content Filtering 4-7 37
- Table 4-2. Log action buttons 37
- 4-8 Content Filtering 38
- Chapter 5 39
- Maintenance 39
- 5-2 Maintenance 40
- Maintenance 5-3 41
- Viewing VoIP Status 43
- 5-6 Maintenance 44
- Restoring Factory Defaults 45
- Backup Router Settings 46
- 5-10 Maintenance 48
- Chapter 6 49
- Advanced Configuration 49
- 6-2 Advanced Configuration 50
- Configuring WAN Setup Options 54
- Advanced Configuration 6-7 55
- Figure 6-4: WAN Setup menu 55
- Using LAN IP Setup Options 57
- 6-10 Advanced Configuration 58
- Using Address Reservation 59
- 6-16 Advanced Configuration 64
- Figure 6-9: Syslog page 64
- Firmware Upgrade 65
- 6-18 Advanced Configuration 66
- Chapter 7 67
- Troubleshooting 67
- Lights Never Turn Off 68
- LAN or WAN Port Lights Not On 68
- Troubleshooting 7-3 69
- 192.168.61.1 71
- 7-6 Troubleshooting 72
- Problems with Date and Time 73
- 7-8 Troubleshooting 74
- Appendix A 75
- Technical Specifications 75
- A-2 Technical Specifications 76
- Appendix B 77
- Network and Routing Basics 77
- IP Addresses and the Internet 78
- Subnet Addressing 80
- Table 7-2. Netmask Formats 82
- Private IP Addresses 83
- Related Documents 85
- Domain Name Server 85
- IP Configuration by DHCP 86
- Ethernet Cabling 87
- Category 5 Cable Quality 88
- Inside Twisted Pair Cables 89
- Appendix C 93
- Preparing Your Network 93
- C-2 Preparing Your Network 94
- C-4 Preparing Your Network 96
- Windows 95B, 98, and Me 98
- Preparing Your Network C-7 99
- Verifying TCP/IP Properties 100
- Preparing Your Network C-9 101
- 202-10037-01, March 2005 101
- C-10 Preparing Your Network 102
- Preparing Your Network C-11 103
- C-12 Preparing Your Network 104
- Preparing Your Network C-13 105
- C-14 Preparing Your Network 106
- Preparing Your Network C-15 107
- Properties button 108
- 3. Type ipconfig /all 109
- MacOS 8.6 or 9.x 110
- 4. Click Save 111
- Are Login Protocols Used? 112
- 4. Select the IP Address tab 113
- 5. Select the Gateway tab 113
- Computers 114
- Restarting the Network 115
- C-24 Preparing Your Network 116
- Glossary 117
- X.500-lite 121
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