Netgear TA612V User Manual Page 69
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- Table of contents
- TROUBLESHOOTING
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Reference Manual for the Broadband Voice Adapter TA612V
Troubleshooting 7-3
202-10037-01, March 2005
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s web Configuration interface from a computer on your local
network, check the following:
• Check the Ethernet connection between the computer and the router as described in the
previous section.
• Make sure your computer’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your computer’s address should be in the range of
192.168.61.2 to 192.168.61.254.
Note: If your computer’s IP address is shown as 169.254.x.x: Recent versions of Windows
and MacOS will generate and assign an IP address if the computer cannot reach a DHCP
server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the router and reboot your computer.
• If your router’s IP address has been changed and you don’t know the current IP address, clear
the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.61.1. This procedure is explained in “Restoring the Default Configuration and
Password” on page 7-7.
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering this
information.
If the router does not save changes you have made in the web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the APPLY button before moving to
another menu or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes may have occurred, but
the web browser may be caching the old configuration.
- Reference Manual for the 1
- Broadband Voice Adapter 1
- Contents 5
- Chapter 1 9
- About This Manual 9
- How to Use This Manual 10
- How to Print this Manual 11
- 1-4 About This Manual 12
- Chapter 2 13
- Introduction 13
- Voice Features 14
- Security 14
- Extensive Protocol Support 15
- Package Contents 16
- The Router’s Front Panel 17
- The Router’s Rear Panel 18
- Chapter 3 19
- &DEOH 20
- FRPSXWHU 20
- Computer 21
- Voice Adapter 24
- Setting up Your Voice Account 27
- Troubleshooting Tips 28
- Chapter 4 31
- Content Filtering 31
- 4-2 Content Filtering 32
- Content Filtering 4-3 33
- 4-4 Content Filtering 34
- Figure 4-4: Email menu 34
- Content Filtering 4-5 35
- 4-6 Content Filtering 36
- Figure 4-5: Logs menu 36
- Content Filtering 4-7 37
- Table 4-2. Log action buttons 37
- 4-8 Content Filtering 38
- Chapter 5 39
- Maintenance 39
- 5-2 Maintenance 40
- Maintenance 5-3 41
- Viewing VoIP Status 43
- 5-6 Maintenance 44
- Restoring Factory Defaults 45
- Backup Router Settings 46
- 5-10 Maintenance 48
- Chapter 6 49
- Advanced Configuration 49
- 6-2 Advanced Configuration 50
- Configuring WAN Setup Options 54
- Advanced Configuration 6-7 55
- Figure 6-4: WAN Setup menu 55
- Using LAN IP Setup Options 57
- 6-10 Advanced Configuration 58
- Using Address Reservation 59
- 6-16 Advanced Configuration 64
- Figure 6-9: Syslog page 64
- Firmware Upgrade 65
- 6-18 Advanced Configuration 66
- Chapter 7 67
- Troubleshooting 67
- Lights Never Turn Off 68
- LAN or WAN Port Lights Not On 68
- Troubleshooting 7-3 69
- 192.168.61.1 71
- 7-6 Troubleshooting 72
- Problems with Date and Time 73
- 7-8 Troubleshooting 74
- Appendix A 75
- Technical Specifications 75
- A-2 Technical Specifications 76
- Appendix B 77
- Network and Routing Basics 77
- IP Addresses and the Internet 78
- Subnet Addressing 80
- Table 7-2. Netmask Formats 82
- Private IP Addresses 83
- Related Documents 85
- Domain Name Server 85
- IP Configuration by DHCP 86
- Ethernet Cabling 87
- Category 5 Cable Quality 88
- Inside Twisted Pair Cables 89
- Appendix C 93
- Preparing Your Network 93
- C-2 Preparing Your Network 94
- C-4 Preparing Your Network 96
- Windows 95B, 98, and Me 98
- Preparing Your Network C-7 99
- Verifying TCP/IP Properties 100
- Preparing Your Network C-9 101
- 202-10037-01, March 2005 101
- C-10 Preparing Your Network 102
- Preparing Your Network C-11 103
- C-12 Preparing Your Network 104
- Preparing Your Network C-13 105
- C-14 Preparing Your Network 106
- Preparing Your Network C-15 107
- Properties button 108
- 3. Type ipconfig /all 109
- MacOS 8.6 or 9.x 110
- 4. Click Save 111
- Are Login Protocols Used? 112
- 4. Select the IP Address tab 113
- 5. Select the Gateway tab 113
- Computers 114
- Restarting the Network 115
- C-24 Preparing Your Network 116
- Glossary 117
- X.500-lite 121
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