Netgear AirCard 595 (Sprint) User's Guide download pdf (Page 86)

78 Section 3F: Troubleshooting Tips

Cannot Connect to the Sprint Power Vision/

Sprint PCS Vision Network

If you're having problems connecting, or there's no Sprint Power Vision (1x-EVDO)

coverage in your area: set Network Mode (from the Sprint PCS Vision option of the

Settings window) to 1X Only, and try to establish a connection.

If the connection is dropped as soon as it is established:

1. Select:

(Windows XP) Start > Control Panel > Network Connections

(Windows 2000) Start > Settings > Control Panel > Network and Dial-Up

Connections

2. Right-click Sprint PCS Vision - Sierra Wireless, and select Properties.

3. Select the Networking tab.

4. Select Settings.

5. Ensure that “Enable LCP Extensions” and “Negotiate multi-link for single link

connections” are not selected.

6. Click OK.

Could Not Prepare Data Services

See “Unable To Prepare Data Services” below.

Unable To Prepare Data Services

The Sprint Mobile Broadband Card was unable to access the IOTA server to obtain

data account parameters for you. This may be because the signal strength is poor

or because the IOTA server is not responding.

䢇 Confirm you have sufficient signal strength. Try the actions listed for “Searching

for Service” (page 77).

䢇 Contact Sprint for assistance (page 25).

This message may indicate that your system does not support 128-bit encryption

for high-security access to data provisioning. You will not be able to complete the

Note:

The message may appear as “Could not prepare data services. Please contact...”

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Netgear AirCard 595 (Sprint) User's Guide Page 86