Netgear AirCard 595 (Sprint) User's Guide download pdf (Page 83)

Section 3F: Troubleshooting Tips 75

Section 3F

Troubleshooting Tips

In This Section

⽧ Problems, Causes, and Solutions

⽧ GO Button Is Unavailable

⽧ Searching for Service

⽧ Cannot Connect to the Sprint Power Vision/Sprint PCS Vision Network

⽧ Could Not Prepare Data Services

⽧ Unable To Prepare Data Services

⽧ Sprint PCS Connection Manager Stopped Working After Upgrading Windows

This section helps you diagnose and solve common problems you may experience

while using your Sprint Mobile Broadband Card and the Sprint PCS Connection

Manager software.

1 2 ... 78 79 80 81 82 83 84 85 86 87 88 ... 128 129

User’s Guide 1
Table of Contents 2
Welcome to Sprint 7
Basics of Your 9
Sprint Mobile Broadband Card 9
Section 1A 11
In This Section 11
CDMA Networks 12
Package Contents 14
About This Guide 14
Broadband Card 15
Getting Started 16
System Requirements 16
High Encryption Requirements 17
Installing the Sprint Mobile 19
Installing the Software 21
Windows XP Windows 2000 26
Correct Incorrect 27
Setting Up Service 29
Preactivated Card 30
Data Provisioning (IOTA) 32
Getting Help 33
Visit Our Web Site 34
Troubleshooting 34
Using the Sprint Mobile 35
Section 3A 37
Sprint PCS Connection Manager 38
Connection States 41
No device 42
Initializing 42
Searching for service 42
Disconnected 42
Connecting 42
Connected 43
Connected to NDIS 43
Device Locked 43
System Tray Connection States 44
Powering the card off/on 45
To power on the modem: 46
“Always on top” (page 58) 48
Connection 49
Roam Guard 50
Ending a Connection 53
Online Help 53
Displaying Your Phone Number 53
Security 54
Lock the Card 55
Unlock the Card 56
Change the Lock Code 56
Accessing Links 57
Menu Options 59
Menu text 60
System Tray Menu 62
Connection Manager 63
Settings Window 64
General Settings 65
Start in system tray apply 66
Sprint PCS Vision Settings 67
Section 3D 71
(page 58) 72
Viewing Alerts 73
Running Diagnostics 74
Updating the Software 76
Frequently Asked Questions 79
Troubleshooting Tips 83
GO Button Is Unavailable 85
Searching for Service 85
Sprint PCS Vision Network 86
Upgrading Windows 87
Technical Specifications and 89
Regulatory Information 89
Technical Specifications 91
LED Operation 92
824 to 849 MHz 93
1715 to 1780 MHz 93
868 to 894 MHz 93
Software Specifications 94
Environmental Specifications 95
Mechanical Specifications 95
Regulatory Notices 98
Trademarks 101
Copyright 101
Limitation of Liability 102
Safety Information and 103
Terms & Conditions 103
Safety and Notices 105
Care and Maintenance 106
Important Notice 106
Safety and Hazards 106
Terms and Conditions 107
Glossary and Index 117
Glossary 119
To ol Ti p 122
Index 115 123
116 Index 124
Index 117 125
118 Index 126
Index 119 127
120 Index 128
Index 121 129

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Netgear AirCard 595 (Sprint) User's Guide Page 83

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