Netgear AirCard 595 (Sprint) User's Guide Page 85
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Section 3F: Troubleshooting Tips 77
GO Button Is Unavailable
Ensure the Sprint Mobile Broadband Card is properly inserted, not locked
(page 47), and not powered off (page 36).
If Sprint PCS Connection Manager displays “Searching for service” for a long
period of time (for example, several minutes), see “Searching for Service” below.
If Roam Mode (from the Sprint PCS Vision option of the Settings window) is set to
Sprint, ensure you are not roaming, or change the setting. (You may be subject to
roaming rates.) See page 60.
Searching for Service
If Sprint PCS Connection Manager displays “Searching for service” for a long
period of time (for example, several minutes), try one of the following:
䢇 Try re-orienting your computer.
䢇 If you are inside a building or near a structure that may be blocking the signal,
change the position or location of your computer.
䢇 If Roam Mode (from the Sprint PCS Vision option of the Settings window) is set
to Sprint: Ensure you are within the Sprint Power Vision/Sprint PCS Vision
network coverage area, or change the Roam Mode setting. (You may be subject
to roaming rates.)
䢇 If Roam Mode (from the Sprint PCS Vision option of the Settings window) is set
to Roam Only: Ensure you are roaming, or change the Roam Mode setting.
䢇 If Network Mode (from the Sprint PCS Vision option of the Settings window) is
set to 1X Only, and only 1xEV-DO coverage is available: Either move to an area
that has 1X coverage, or change the setting to Automatic or 1xEV-DO Only.
䢇 If Network Mode (from the Sprint PCS Vision option of the Settings window) is
set to 1xEV-DO Only, and only 1X coverage is available: Either move to an area
that has 1xEV-DO coverage, or change the setting to Automatic or 1X Only.
䢇 Check with Sprint — a network or account problem may be preventing the
Sprint Mobile Broadband Card from obtaining service.
- User’s Guide 1
- Table of Contents 2
- Welcome to Sprint 7
- Basics of Your 9
- Sprint Mobile Broadband Card 9
- Section 1A 11
- In This Section 11
- CDMA Networks 12
- Package Contents 14
- About This Guide 14
- Broadband Card 15
- Getting Started 16
- System Requirements 16
- High Encryption Requirements 17
- Installing the Sprint Mobile 19
- Installing the Software 21
- Windows XP Windows 2000 26
- Correct Incorrect 27
- Setting Up Service 29
- Preactivated Card 30
- Data Provisioning (IOTA) 32
- Getting Help 33
- Visit Our Web Site 34
- Troubleshooting 34
- Using the Sprint Mobile 35
- Section 3A 37
- Sprint PCS Connection Manager 38
- Connection States 41
- No device 42
- Initializing 42
- Searching for service 42
- Disconnected 42
- Connecting 42
- Connected 43
- Connected to NDIS 43
- Device Locked 43
- System Tray Connection States 44
- Powering the card off/on 45
- To power on the modem: 46
- “Always on top” (page 58) 48
- Connection 49
- Roam Guard 50
- Ending a Connection 53
- Online Help 53
- Displaying Your Phone Number 53
- Security 54
- Lock the Card 55
- Unlock the Card 56
- Change the Lock Code 56
- Accessing Links 57
- Menu Options 59
- Menu text 60
- System Tray Menu 62
- Connection Manager 63
- Settings Window 64
- General Settings 65
- Start in system tray apply 66
- Sprint PCS Vision Settings 67
- Section 3D 71
- (page 58) 72
- Viewing Alerts 73
- Running Diagnostics 74
- Updating the Software 76
- Frequently Asked Questions 79
- Troubleshooting Tips 83
- GO Button Is Unavailable 85
- Searching for Service 85
- Sprint PCS Vision Network 86
- Upgrading Windows 87
- Technical Specifications and 89
- Regulatory Information 89
- Technical Specifications 91
- LED Operation 92
- 824 to 849 MHz 93
- 1715 to 1780 MHz 93
- 868 to 894 MHz 93
- Software Specifications 94
- Environmental Specifications 95
- Mechanical Specifications 95
- Regulatory Notices 98
- Trademarks 101
- Copyright 101
- Limitation of Liability 102
- Safety Information and 103
- Terms & Conditions 103
- Safety and Notices 105
- Care and Maintenance 106
- Important Notice 106
- Safety and Hazards 106
- Terms and Conditions 107
- Glossary and Index 117
- Glossary 119
- To ol Ti p 122
- Index 115 123
- 116 Index 124
- Index 117 125
- 118 Index 126
- Index 119 127
- 120 Index 128
- Index 121 129
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