Netgear WNDR4000 User Manual download pdf (Page 88)

Chapter 8. Troubleshooting | 88

8. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with

your wireless router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshooting with the LEDs

• Cannot Log In to the Wireless Router

• Cannot Access the Internet

• Changes Not Saved

• Incorrect Date or Time

• Wireless Connectivity

• Restoring the Factory Settings and Password

1 2 ... 83 84 85 86 87 88 89 90 91 92 93 ... 103 104

N750 Wireless Dual Band 1
Gigabit Router WNDR4000 1
Trademarks 2
Contents 3
Chapter 6 USB Storage 4
Chapter 7 Advanced Settings 5
Chapter 8 Troubleshooting 5
6 6
Hardware Setup 7
Unpack Your Wireless Router 8
Hardware Features 8
Back Panel 10
Position Your Router 11
Cable Your Router 12
Verify the Cabling 13
Replace an Existing Router 16
Gather ISP Information 16
Log In to the Router 17
Upgrade Firmware 18
Router Interface 18
Setup Wizard 19
Manual Setup (Basic Settings) 20
No ISP Login 21
ISP Login 21
Change Password 23
Log Out Manually 24
Types of Logins 24
Wireless Settings 25
Security Basics 26
Disable SSID Broadcast 27
Manual Method 27
WPS Button Method 28
Router Interface Method 28
Wireless Settings Screen 29
Security Options Settings 31
Wireless Guest Networks 32
Content Filtering Settings 34
Examples of Log Messages 36
Delete Keyword or Domain 37
Block Services 38
Set the Time Zone 40
Schedule Services 41
Port Forwarding 43
Add a Custom Service 44
Port Triggering 46
Ending Port fields 48
Network Maintenance 49
Upgrade the Firmware 50
Manage the Configuration File 52
View Router Status 53
LAN Port (Local Ports) 54
Wireless Port 54
Show Statistics 54
Connection Status 55
View Attached Devices 56
USB Storage 57
USB Drive Requirements 58
File-Sharing Scenarios 58
USB Storage Basic Settings 59
Edit a Network Folder 60
USB Storage Advanced Settings 61
Access Method 62
Available Network Folders 62
Unmount a USB Drive 63
Approved USB Devices 64
Advanced Settings 67
WAN Setup 68
Default DMZ Server 69
Dynamic DNS 70
LAN Setup 71
LAN Setup Screen Settings 72
IP Address Reservation 72
Quality of Service (QoS) 73
Advanced Wireless Settings 75
WPS Settings 76
Wireless Card Access List 76
Remote Management Access 77
Static Routes 79
Add a Static Route 80
Universal Plug and Play 81
Traffic Meter 82
Advanced USB Settings 84
Figure 2. Repeater example 86
Troubleshooting 88
Quick Tips 89
Troubleshooting with the LEDs 90
Wireless LED Is Off 91
Cannot Access the Internet 92
Changes Not Saved 93
Incorrect Date or Time 93
Wireless Connectivity 94
Supplemental Information 95
Feature Default Behavior 96
Technical Specifications 97
Notification of Compliance 98
Industry Canada 99
Caution: 99
Interference Reduction Table 100
Index 101
102 102
Index 103
104 104

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