Netgear 790S User's Guide download pdf (Page 99)

Troubleshooting

Zain Mobile Hotspot

The hotspot does not connect to your service

provider’s network

If your hotspot does not connect to your service provider’s mobile broadband network, try the

following suggestions:

• Make sure that your micro SIM account is active. To check micro SIM status and activate

the account, visit http://m.Zain.com.

• If you use a pay-as-you-go micro SIM card, make sure that the account has a positive

balance.

• If your mobile hotspot still does not connect, you might need to create or update the

default connection profile.

 To check the default connection profile settings:

1. From a computer or wireless device that is connected to your network, launch an

Internet browser

2. Enter http://hotspot.zain or http://192.168.1.1.

A login screen displays.

3. Enter the mobile hotspot password.

The default password is admin.

The password is case-sensitive.

The Home screen displays.

4. Select Settings > Network >

APN.

5. Review ISP settings.

Reset the hotspot

You can reset the hotspot to the factory settings. This is useful if you forgot your admin login

password for the hotspot web page.

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Netgear 790S User's Guide Page 99