Netgear 790S User's Guide download pdf (Page 88)

4. Frequently Asked Questions

This chapter provides answers to questions you might have about your hotspot. (Also see

Chapter 5, Troubleshooting.) The chapter covers the following topics:

• Why can’t I connect a device to the hotspot?

• Why can’t I access the Internet?

• Why isn’t my battery charging?

• Why is the signal indicator always low?

• Why is the download or upload speed slow?

• How do I go back to the hotspot web page?

• What do I do if I forget my admin login password?

• How do I disconnect from the mobile broadband network?

• Why doesn’t the Connect / Disconnect button appear on the hotspot web page?

• How can I extend the life of the battery?

• How do I turn the hotspot off?

• How do I find out how many users are connected to my hotspot’s Wi-Fi networks?

• The touchscreen is not lit. How do I know if the hotspot is still powered on?

• How do I find my computer’s IP address?

• How do I find a device’s MAC address?

• Where can I find more information?

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Netgear 790S User's Guide Page 88