Netgear 790S User's Guide download pdf (Page 97)

5. Troubleshooting

This chapter provides suggestions for troubleshooting problems that might arise when you are

using your mobile hotspot. The chapter covers the following topics:

• The Wi-Fi network name does not appear in the list of networks

• The No Signal icon displays on either the touchscreen or the hotspot web page

• Your device cannot access the hotspot web page when connected to a VPN

• The hotspot cannot connect to a computer running Windows Vista

• The hotspot does not connect to your service provider’s network

• Reset the hotspot

• View Alerts

1 2 ... 92 93 94 95 96 97 98 99 100 101 102 ... 105 106

Zain Mobile Hotspot 1
AirCard 790S 1
Compliance 2
Trademarks 2
Contents 3
Chapter 3 Advanced Settings 4
Chapter 5 Troubleshooting 4
Appendix A Specifications 5
Know Your Device 7
Power Key 8
Status LED 8
Touchscreen 8
Touchscreen Elements 9
Get Started 10
Accessories 11
Power Sources 11
Jump Boost Another Device 12
Install the Micro SIM Card 13
Install the Battery 14
Connect to the Internet 15
Additional Information 16
Hotspot Web Page 18
Security Credentials 18
External Antennas 19
Use Your Mobile Hotspot 20
View Data Usage 21
Manage Wi-Fi 22
Specify the Wi-Fi Settings 23
Add a WPS-Enabled Device 28
Enable Guest Wi-Fi 30
2. Tap the Home ( ) button 31
3. Tap the Wi-Fi button 31
Guest Wi-Fi is enabled 31
Enable Dual-Band Wi-Fi 33
View or Block Connected Users 37
Set Mobile Broadband Options 45
Extend Battery Life 48
Recharge the Battery 55
USB Tethering 57
Enable Airplane Mode 58
Manage Hotspot Security 60
Advanced Settings 72
Manage Wi-Fi Network Options 74
Enable SIM Security 76
Configure Mobile Broadband 77
Enable Port Forwarding 78
Enable Port Filtering 79
Enable IP Passthrough Mode 80
Enable VPN PassThrough 81
Configure APN Details 82
 To select the APN to use: 84
 To remove an APN entry: 84
Enable DMZ 85
Set LAN Options 86
6. Click the Submit button 87
Frequently Asked Questions 88
3. Tap the Settings button 91
4. Tap the More button 91
Reset the hotspot 99
Troubleshooting 100
View Alerts 101
Temperature-Related Alerts 102
Connection Alerts 102
Zain Mobile Hotspot 103
Specifications 105
Mechanical Specifications 106
Environmental Specifications 106
Supported RF Bands 106

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Netgear 790S User's Guide Page 97

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