Netgear WNDAP620 User Manual Page 136
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting
136
ProSafe Premium 3 x 3 Dual-Band Wireless-N Access Point WNDAP620
Test the LAN Path to Your Wireless Access Point
You can ping the wireless access point from your computer to verify that the LAN path to your
wireless access point is set up correctly.
To ping the wireless access point from a computer running Windows 95 or later:
1. From the Win
dows toolbar, click the Start button, and select Run.
2. In
the field provided, type ping followed by the IP address of the wireless access point, as
in this example:
ping 192.168.0.100
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• W
rong physical connections:
- Ma
ke sure that the Active LED and LAN LED are on. If one or both of these LEDs
are off, follow the instructions in The Active LED or the LAN LED Is Not Lit on
page 133.
- Check t
hat the corresponding link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and wireless
access point.
• W
rong network configuration:
- V
erify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer.
- V
erify that the IP address for your wireless access point and your workstation are
correct and that the addresses are on the same subnet.
- ProSafe Premium 3 x 3 1
- Dual-Band Wireless-N 1
- Access Point WNDAP620 1
- Trademarks 2
- Revision History 2
- Contents 3
- Chapter 6 Troubleshooting 5
- What Is in the Box? 7
- System Requirements 8
- Key Features and Standards 8
- Key Features 9
- Introduction 10
- Hardware Description 11
- Rear Panel 13
- Figure 3 14
- Figure 4 14
- 4. Click Regi 15
- 6. Click su 16
- Ethernet Cabling Requirements 18
- Figure 7 21
- Web Management Interface 22
- Figure 10 23
- Figure 11 23
- To configure time settings: 24
- Figure 12 24
- Configure the IPv4 Settings 25
- 3. Click Apply 26
- to save your settings 26
- Figure 14 27
- Figure 15 29
- Figure 16 32
- Ceiling Installation 35
- Wall Installation 38
- Desk Installation 41
- Figure 17 43
- Security Profiles 44
- Form for 802.11b/bg/ng Modes 46
- Form for 802.11a/an Modes 47
- Figure 18 48
- Figure 19 49
- Table 8. Profile settings 49
- Figure 20 50
- Figure 21 53
- Configure Legacy 802.1X 54
- Figure 23 55
- Figure 24 55
- Figure 25 55
- Figure 26 55
- Figure 27 56
- Figure 28 56
- Figure 29 57
- Figure 30 58
- Figure 31 60
- Figure 32 62
- Figure 33 63
- Management and Monitoring 64
- 3. Click App 65
- Figure 35 66
- Figure 36 67
- Web Browser Upgrade Procedure 68
- TFTP Server Upgrade Procedure 69
- Defaults 70
- Restore the Configuration 71
- Settings 71
- Figure 41 72
- Default Configuration 73
- Figure 43 74
- Manage User Accounts 75
- Enable the Syslog Server 76
- View System Information 77
- To view the System screen: 78
- Monitor Wireless Stations 80
- Figure 47 81
- Figure 48 81
- View the Activity Log 83
- Traffic Statistics 83
- Statistics screen: 84
- Figure 51 86
- Figure 52 87
- Figure 53 88
- Figure 54 94
- Most Recent Attacks 96
- Attack Counter 96
- Ad Hoc Networks 97
- Figure 58 98
- Figure 59 100
- Table 28. IPv6 settings 100
- Advanced Configuration 101
- Figure 60 102
- Link Layer Discovery Protocol 103
- To configure STP and VLANs: 104
- Figure 61 104
- Configure Ethernet LLDP 105
- Configure Hotspot Settings 106
- Figure 63 107
- 802.11a/na tab 108
- To configure advanced QoS: 110
- Figure 65 111
- Table 32. EDCA settings 111
- Figure 66 113
- To modify a QoS policy: 117
- To delete a QoS policy: 117
- Configure Wireless Bridging 118
- Figure 67 119
- Figure 68 119
- Figure 69 120
- Figure 70 122
- Figure 71 123
- Figure 72 123
- Figure 73 126
- Figure 74 127
- Figure 75 128
- Troubleshooting 131
- Basic Functioning 132
- Check these items: 133
- Wireless-Capable Computer 134
- Request timed out 136
- Problems with Date and Time 137
- Use the Packet Capture Tool 138
- Supplemental Information 139
- Factory Default Settings 142
- Command-Line Reference 146
- Notification of Compliance 161
- FCC Information to User 163
- FCC Declaration of Conformity 163
- FCC Caution 163
- Radiation Exposure Statement: 164
- Industry Canada 164
- Industrie Canada 164
- Avertissement 165
- Detachable Antenna Usage 165
- Numerics 166
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