Netgear WNDAP330 User's Guide Page 113
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- Table of contents
- TROUBLESHOOTING
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v1.0, May 2008
Chapter 5
Troubleshooting and Debugging
This chapter provides information about troubleshooting your ProSafe 802.11n Dual Band
Wireless Access Point WNDAP330. After each problem description, instructions are given to help
you diagnose and solve the problem. For the common problems listed, go to the section indicated.
• Is the WNDAP330 on?
Go to “Installing the WNDAP330 Wireless Access Point” on page 2-4
• Have I connected the wireless access point correctly?
Go to “Installing the WNDAP330 Wireless Access Point” on page 2-4.
• I cannot remember the wireless access point’s configuration password.
Go to “Changing the Administrator Password” on page 3-10.
If you have trouble setting up your WNDAP330, check the tips below.
No lights are lit on the wireless access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
Note: For up-to-date WNDAP330 installation details and troubleshooting guidance visit
http://kbserver.netgear.com/products/WG302.asp.
- NETGEAR WNDAP330 1
- ProSafe 802.11n Dual 1
- Band Wireless Access 1
- Point Reference Manual 1
- FOR HOME OR OFFICE USE 5
- PY306100037 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print This Manual 12
- Revision History 13
- Chapter 1 15
- Introduction 15
- Key Features and Standards 16
- Key Features 17
- 1-4 Introduction 18
- Introduction 1-5 19
- System Requirements 20
- What’s In the Box? 20
- Hardware Description 21
- Front Panel 22
- Introduction 1-9 23
- Rear Panel 24
- 4. RJ-45 Ethernet Port 25
- 5. Power Socket 25
- 1-12 Introduction 26
- Chapter 2 27
- Figure 2-1 29
- Figure 2-2 31
- Figure 2-3 32
- Figure 2-4 33
- Figure 2-5 34
- Figure 2-6 35
- Figure 2-7 36
- Figure 2-8 38
- Setting Basic IP Options 39
- Wireless Settings 40
- Figure 2-10 41
- Figure 2-11 44
- Configuring QoS Settings 47
- Figure 2-13 50
- Figure 2-14 57
- Setting up a Security Profile 58
- Figure 2-16 59
- Figure 2-17 61
- Figure 2-18 62
- Figure 2-19 63
- Figure 2-20 64
- Figure 2-21 65
- Figure 2-22 66
- Figure 2-23 67
- Figure 2-24 69
- Chapter 3 71
- Management 71
- Remote Console 72
- Figure 3-2 73
- Management 3-3 73
- CLI Commands 74
- Management 3-5 75
- 3-6 Management 76
- Figure 3-4 76
- Configuration File Management 77
- Saving the Configuration 78
- Restoring the Configuration 79
- 3-10 Management 80
- Enabling the SysLog Server 81
- 3-12 Management 82
- Figure 3-9 82
- Management 3-13 83
- Figure 3-10 83
- Appendix B, “Related 84
- Documents”.) 84
- Management 3-15 85
- Figure 3-11 85
- 3-16 Management 86
- Figure 3-12 86
- Table 3-2. Statistics Fields 86
- Management 3-17 87
- Enabling Rogue AP Detection 88
- Management 3-19 89
- Figure 3-14 89
- 3-20 Management 90
- Viewing Rogue AP Statistics 91
- 3-22 Management 92
- Figure 3-16 92
- Chapter 4 93
- Advanced Configuration 93
- 4-2 Advanced Configuration 94
- Figure 4-1 94
- Advanced Configuration 4-3 95
- Hotspot Settings 96
- Advanced Configuration 4-5 97
- 4-6 Advanced Configuration 98
- Figure 4-3 98
- Advanced Configuration 4-7 99
- 4-8 Advanced Configuration 100
- Figure 4-4 100
- Advanced Configuration 4-9 101
- 4-10 Advanced Configuration 102
- Figure 4-5 102
- Advanced Configuration 4-11 103
- 4-12 Advanced Configuration 104
- Figure 4-7 below 105
- 4-14 Advanced Configuration 106
- Figure 4-7 106
- Advanced Configuration 4-15 107
- Figure 4-8 107
- 4-16 Advanced Configuration 108
- Figure 4-9 108
- Advanced Configuration 4-17 109
- 4-18 Advanced Configuration 110
- Figure 4-10 110
- Advanced Configuration 4-19 111
- 4-20 Advanced Configuration 112
- Chapter 5 113
- Troubleshooting and Debugging 113
- The LAN light is not lit 114
- Appendix A 117
- Technical Specifications 119
- Appendix B 121
- Related Documents 121
- B-2 Related Documents 122
- Appendix C 123
- Command Line Reference 123
- C-2 Command Line Reference 124
- Command Line Reference C-3 125
- C-4 Command Line Reference 126
- Command Line Reference C-5 127
- C-6 Command Line Reference 128
- Command Line Reference C-7 129
- C-8 Command Line Reference 130
- Command Line Reference C-9 131
- C-10 Command Line Reference 132
- Command Line Reference C-11 133
- C-12 Command Line Reference 134
- Command Line Reference C-13 135
- C-14 Command Line Reference 136
- Numerics 137
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