Netgear WNDR3800 User Manual Page 117
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
117
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800
• If your wireless device finds the network but you cannot join the network, check to make
sure that your wireless device is compatible with the network that you selected (2.4 GHz
or 5 GHz).
• Does
your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
• T
o check the wireless settings for the router, use an Ethernet cable to connect a computer
to a LAN port on the router. Then log in to the router and look on the dashboard on the
Basic Home screen
:
You can click the W
ireless pane to view more details. Be sure to configure both sections
(for 2.4 GHz b/g/n and 5 GHz a/n) on the Wireless Settings screen and to click Apply if
you make changes.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
• Is your ro
uter too far from your computer, or too close? Place your computer near the
router, but at least 6 feet away, and see whether the signal strength improves.
• Is your wireless signa
l blocked by objects between the router and your computer?
- N600 Wireless Dual Band 1
- Gigabit Router Premium 1
- Edition WNDR3800 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Contents 3
- Chapter 5 USB Storage 4
- Chapter 6 Security 4
- Chapter 7 Administration 4
- Chapter 8 Advanced Settings 5
- Chapter 9 Troubleshooting 5
- Hardware Setup 7
- Premium Features 8
- TiVo Support 9
- Unpack Your New Router 10
- Hardware Features 11
- Table 1. LED Descriptions 12
- Back Panel 13
- Position Your Wireless Router 14
- Connecting to the router 15
- Router Setup Preparation 16
- Types of Logins and Access 16
- NETGEAR Genie Setup 17
- Upgrade Router Firmware 18
- Manual Method 20
- Genie Basic Settings 21
- Internet Setup 22
- Attached Devices 24
- Parental Controls 25
- ReadySHARE USB Storage 25
- Basic Wireless Settings 26
- Region Selection 27
- Wireless Network 28
- 2.4 GHz b/g/n and 5.0 GHz a/n 28
- Security Options Settings 28
- Guest Networks 29
- Set Up a Video Network 30
- Genie Advanced Home 32
- Setup Wizard 33
- WPS Wizard 34
- Setup Menu 35
- WAN Setup 36
- Default DMZ Server 37
- Change the MTU Size 37
- Table 2. Common MTU Sizes 38
- To change the MTU size: 38
- LAN Setup 39
- LAN Setup Screen Settings 40
- Address Reservation 41
- QoS for a Router LAN Port 44
- QoS for a MAC Address 45
- USB Storage 47
- USB Drive Requirements 48
- ReadySHARE Access 48
- Safely Remove a USB Drive 48
- File Sharing Scenarios 49
- Basic Settings 50
- Add or Edit a Network Folder 51
- ReadySHARE Cloud 52
- ReadySHARE Print 55
- USB Control Center Utility 55
- Control Center Configuration 57
- USB Printer 57
- USB Speaker 58
- USB Storage Advanced Settings 59
- Available Network Folders 60
- Media Server Settings 61
- Specify Approved USB Devices 62
- Security 65
- To block services: 67
- Schedule Blocking 68
- To schedule blocking: 69
- Administration 71
- Upgrade the Router Firmware 72
- View Router Status 73
- Statistics Button 74
- Connection Status Button 75
- Manage the Configuration File 78
- Set Password 79
- Password Recovery 80
- Time Machine 81
- To access the drive: 82
- Change the Partition Scheme 85
- Advanced Wireless Settings 87
- Wireless Repeating Function 90
- Set Up the Base Station 91
- Set Up a Repeater Unit 92
- Remote Computer Access Basics 93
- To set up port forwarding: 97
- Add a Custom Service 98
- Set Up Port Triggering 100
- Advanced Settings 101
- Dynamic DNS 102
- Static Routes 104
- To set up a static route: 105
- Remote Management 106
- USB Settings 107
- Universal Plug and Play 107
- Traffic Meter 109
- Troubleshooting 111
- Quick Tips 112
- Troubleshooting with the LEDs 113
- Cannot Log In to the Router 114
- Cannot Access the Internet 115
- Changes Not Saved 116
- Incorrect Date or Time 116
- Wireless Connectivity 116
- Wireless Signal Strength 117
- Supplemental Information 118
- Factory Default Settings 119
- Technical Specifications 121
- Notification of Compliance 122
- FCC Caution 124
- Industry Canada 125
- Caution: 125
- Avertissement: 125
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