Netgear R8000 User Manual Page 162
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
162
Nighthawk X6 AC3200 Tri-Band WiFi Router
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
When you need to restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.
Check Ethernet Cable Connections
If your device does not power on, make sure that the Ethernet cables are securely plugged
in. The Internet LED on the router is lit if the Ethernet cable connecting the router and the
modem is plugged in securely and the modem and router are turned on. If one or more
powered-on computers are connected to the router by an Ethernet cable, the corresponding
numbered router LAN port LED lights.
Wireless Settings
Make sure that the wireless settings in the computer and router match exactly. The wireless
network name (SSID) and wireless security settings of the router and wireless computer must
match exactly.
If you set up an access list in the Advanced Wireless Settings screen, you must add each
wireless computer’s MAC address to the router’s access list.
Network Settings
Make sure that the network settings of the computer are correct. Wired and wirelessly
connected computers must use network (IP) addresses on the same network as the router.
The simplest way to do this is to configure each computer to obtain an IP address
automatically using DHCP.
Some cable modem service providers require you to use the MAC address of the computer
initially registered on the account. You can view the MAC address in the Attached Devices
screen.
- Nighthawk X6 1
- Trademarks 2
- Compliance 2
- Contents 3
- Chapter 11 Network Settings 5
- Chapter 15 Troubleshooting 6
- Hardware Setup 8
- Unpack Your Router 9
- Extend the Antennas 9
- Top View 10
- Rear Panel 11
- Position Your Router 12
- Cable Your Router 13
- Connect to the Network and 14
- Access the Router 14
- Connect to the Network 15
- Types of Logins 16
- Change the Language 18
- Use the Internet Setup Wizard 21
- Scroll to 22
- Change the MTU Size 36
- Table 2. Common MTU sizes 37
- Enable the Bridge 38
- Add VLAN Tag Groups 39
- The VLAN tag group is added 40
- 13. Click the Apply button 40
- Your settings are saved 40
- Optimize Performance 41
- To disable WMM QoS: 43
- Set Up Parental Controls 45
- To set up access control: 47
- To block Internet sites: 50
- To block services: 52
- To schedule blocking: 53
- Tri-Band WiFi Connections 57
- Tri-Band WiFi 58
- Total bandwidth: 640 Mbps 59
- 5 GHz WiFi Band 59
- Load Balancing 60
- Benefits of Tri-Band WiFi 61
- Smart Connect 62
- Beamforming 63
- Implicit Beamforming 64
- USB Device Requirements 66
- Use FTP Within the Network 73
- To view network folders: 74
- To add a network folder: 75
- Approve USB Devices 76
- Safely Remove a USB Device 78
- To set up FTP access: 80
- Dynamic DNS 82
- Your Personal FTP Server 82
- FTP Directory: 83
- To change your settings: 86
- To play videos: 91
- Share a USB Printer 93
- USB 3.0 port 94
- To download the utility: 94
- To install the utility: 95
- Use the Shared Printer 96
- To change the language: 99
- To specify the time-out: 100
- Network Settings 101
- View WAN Settings 102
- Set Up a Default DMZ Server 103
- Reserve LAN IP Addresses 108
- Specify Basic WiFi Settings 110
- Change the WiFi Mbps Settings 112
- To change the WPA settings: 114
- Set Up a Guest Network 115
- Control the Wireless Radios 116
- Set Up a Wireless Schedule 118
- Specify WPS Settings 119
- Cable this port to a LAN port 120
- Manage Your Network 122
- Update the Router Firmware 123
- Change the admin Password 124
- Recover the admin Password 125
- View Router Status 126
- To view and manage logs: 129
- Monitor Internet Traffic 130
- Custom Static Routes 131
- Set Up a Static Route 132
- Edit a Static Route 133
- Delete a Static Route 134
- Back Up Settings 135
- Remote Management 137
- To use remote access: 138
- Configure the LEDs 139
- Enable LED Blinking 140
- Disable LED Blinking 140
- 6. Click the Apply button 141
- Your changes are saved 141
- Internet 143
- To specify the VPN service: 144
- Use a VPN Tunnel 147
- To add a custom service: 154
- Set Up Port Triggering 157
- Add a Port Triggering Service 158
- Enable Port Triggering 159
- Troubleshooting 161
- Quick Tips 162
- Troubleshoot with the LEDs 163
- Cannot Log In to the Router 164
- Cannot Access the Internet 165
- Troubleshoot PPPoE 166
- Changes Not Saved 168
- Wireless Connectivity 168
- Supplemental Information 171
- Factory Settings 172
- Supplemental Information 173
- Technical Specifications 174
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