Netgear JNR1010 User Manual download pdf (Page 84)

8. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with

your router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshooting with the LEDs

• Cannot Log In to the Router

• Cannot Access the Internet

• Changes Not Saved

• Wireless Connectivity

• Restore the Factory Settings and Password

• Troubleshoot Your Network Using the Ping Utility

1 2 ... 79 80 81 82 83 84 85 86 87 88 89 ... 102 103

N150 4-Port Wireless Router 1
Technical Support 2
Trademarks 2
Statement of Conditions 2
Contents 3
Chapter 5 Security 4
Chapter 6 Administration 4
Chapter 7 Advanced Settings 4
Chapter 8 Troubleshooting 5
Hardware Setup 6
Unpack Your Router 7
Position Your Router 7
Hardware Features 8
Side Panel 9
Back Panel 10
Connecting to the router 11
Router Setup Preparation 12
Types of Logins 13
NETGEAR genie Setup 13
******** 14
Upgrade Router Firmware 15
Join Your Wireless Network 16
Manual Method 17
Internet Setup 20
Internet Setup Screen Fields 21
Attached Devices 22
Parental Controls 23
Basic Wireless Settings 25
Guest Networks 28
FastLane 29
Specifying custom settings 31
Setup Wizard 32
WPS Wizard 33
Setup Menu 34
WAN Setup 34
Default DMZ Server 35
Change the MTU Size 36
LAN Setup 37
LAN Setup Screen Settings 38
Address Reservation 40
Set up QoS for a MAC Address 44
Security 46
 To block services: 48
Schedule Blocking 50
Administration 52
Upgrade the Router Firmware 53
View Router Status 54
Internet Port 55
Wireless AP 57
 To view web access logs: 58
Manage the Configuration File 59
Set Password 60
Advanced Settings 61
Advanced Wireless Settings 62
Wireless Repeating Function 66
Set Up the Base Station 67
Set Up a Repeater Unit 68
Remote Computer Access Basics 69
 To set up port forwarding: 73
Add a Custom Service 74
Set Up Port Triggering 75
 To set up port triggering: 76
Dynamic DNS 77
 To set up Dynamic DNS: 78
Static Routes 79
Remote Management 80
Universal Plug and Play 81
Traffic Meter 83
Troubleshooting 84
Quick Tips 85
Troubleshooting with the LEDs 86
Cannot Log In to the Router 87
Cannot Access the Internet 88
Access the Internet 89
Troubleshooting PPPoE 89
Changes Not Saved 90
Wireless Connectivity 91
Supplemental Information 94
Technical Specifications 95
Notification of Compliance 97
Interference Reduction Table 99

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