Netgear D6100 User Manual Page 208
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Diagnostics and Troubleshooting
208
AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100
4. About 10 seconds after the DSL LED starts blinking, the following occurs:
- The Power LED lights solid green
, indicating that the startup procedure finished.
- The Internet LED blinks amber
. If an Internet connection is established, the
Internet LED lights solid green
.
5. Approximately one and a half minutes after you turned on the power, the WiFi LED lights
solid blue
.
Power LED Remains Solid Amber
When you turn on the modem router, the Power LED turns solid amber . After about one
minute and10 seconds, the Power LED lights solid green
, indicating that the startup
procedure finished. If the LED does not turn green, a power-on self-test (POST) failure
occurred or the modem router is malfunctioning.
If the Power LED does not turn green, do the following:
1. Turn off the power and back on to see if the modem router recovers.
2. If the Power LED still does not turn green, reset the modem router to factory default
settings.
For more information, see Use the Reset Button on page 153.
If the error persists, a hardware problem might exist. For recovery instructions or help with a
hardware problem, contact technical support at www.netgear.com/support.
Power LED Is Off
If the Power LED and other LEDs remain off when you turn on the modem router, do the
following:
• Check that the Power On/Off button on the back is in the on position, that is, it is pushed
in.
• Check that the power cord is correctly connected to your modem router and that the
power supply adapter is correctly connected to a functioning power outlet.
• Check that you are using the 12 VDC 1.5A power adapter that NETGEAR supplied for
this product.
If the error persists, a hardware problem might exist. For recovery instructions or help with a
hardware problem, contact technical support at www.netgear.com/support.
WiFi LED Is Off
If the WiFi LED stays off , check to see if both radios on the modem router are disabled
(see Control the WiFi Radios on page 88). By default, both radios are enabled and the WiFi
LED lights solid blue.
- AC1200 WiFi DSL Modem Router— 1
- Essentials Edition 1
- Compliance 2
- Trademarks 2
- Contents 3
- Unpack Your Modem Router 9
- Front Panel with LEDs 10
- Table 1. LED descriptions 11
- WiFi On/Off button 13
- WPS button 13
- Bottom Panel Product Label 14
- Install and Access the Modem 15
- Router and Its Network 15
- Position Your Modem Router 16
- Wired Connection 17
- WiFi Connection 17
- Types of Logins 17
- DSL Service 19
- Modem Router 20
- Change Settings 33
- Change the Language 34
- Time-Out Period 34
- Set Up Password Recovery 36
- Manage the Internet Settings 39
- Manually 39
- To use the Setup Wizard: 40
- L2TP Service 48
- Manage the MTU Size 70
- Change the MTU Size 71
- Main Network 73
- 7. Click the Apply button 77
- Your settings are saved 77
- To configure WEP security: 80
- Use WPS with the PIN Method 83
- Guest Network 84
- To set up a guest network: 85
- 6. Click the Apply button 87
- Control the WiFi Radios 88
- Set Up a WiFi Schedule 90
- Manage the WPS Settings 92
- Manage Advanced WiFi Features 93
- Cable the red Internet port 95
- Set Up Parental Controls 98
- Set Up Blocking 105
- Specify a Trusted Computer 108
- Firewall Rules 109
- Optimize Performance 113
- Optimize Traffic with QoS 114
- To change a QoS rule: 119
- Remove a QoS Rule 120
- Remove All QoS Rules 121
- To disable WMM QoS: 124
- Settings 125
- Manage the ADSL Settings 126
- Set Up a Default DMZ Server 129
- Manage NAT Filtering 131
- Enable and Configure a VLAN 131
- Manage Dynamic DNS 133
- To manage the RIP settings: 137
- Reserve a LAN IP address 138
- Change a Reserved IP Address 139
- Set Up a Static Route 143
- Change a Static Route 145
- Remove a Static Route 145
- Manage the Modem Router and 147
- Monitor the Traffic 147
- Back Up the Settings 151
- Restore the Settings 151
- Recover the admin Password 152
- Use the Reset Button 153
- Erase the Settings 154
- Modem, and WiFi Settings 155
- View the Traffic Statistics 159
- View the Logs 165
- Specify a Syslog Server 167
- To use remote access: 177
- Manage Firewall Rules, Port 178
- Applications 179
- Firewall Rule 185
- Outbound Firewall Rule 187
- Application 191
- Change a Port Forwarding Rule 192
- Remove a Port Forwarding Rule 193
- Add a Port Triggering Rule 196
- Change a Port Triggering Rule 197
- Remove a Port Triggering Rule 199
- Disable Port Triggering 200
- Perform Diagnostics 204
- Display the Routing Table 205
- Interface 206
- Troubleshoot with the LEDs 207
- Power LED Remains Solid Amber 208
- Power LED Is Off 208
- WiFi LED Is Off 208
- DSL LED Is Green 210
- DSL LED Is Blinking Green 210
- Internet LED Is Off 211
- Obtain an Internet IP Address 211
- Troubleshoot PPPoE or PPPoA 212
- Changes Are Not Saved 214
- Supplemental Information 217
- Factory Settings 218
- Supplemental Information 219
- Technical Specifications 220
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