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ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
Troubleshooting and Using Online Support 7-9
v1.0, September 2009
Installing Hot Fixes
NETGEAR might release hot fixes or patches if certain problems are found in any software
release. When a hot fix is available, install it immediately to ensure optimum performance of the
STM. Hot fixes might be released through NETGEAR resellers or might be available on the
NETGEAR ProSecure Web site at http://prosecure.netgear.com.
To display information about installed hot fixes, select Support > Hot Fixes from the menu The
Hot Fixes screen displays.
The Hot Fixes table displays the installed hot fixes with the following fields:
• Installed At. The date and time when the hot fix was installed on the STM.
• Component. The component for which the hot fix provides a patch.
• Base Version. The base software version for the hot fix. The hot fix cannot be installed on an
earlier or later software version, but only on the software version for which it is intended.
• Hot Fix Name. The name of the hot fix.
To install a hot fix:
1. Obtain the hot fix from NETGEAR or its authorized reseller.
2. Save the hot fix file on the computer that you will use to access the STM.
3. Log in to the STM.
4. Select Support > Hot Fixes from the menu The Hot Fixes screen displays (see Figure 7-3).
5. Next to the Import from File field, click Browse.
Figure 7-3
- ProSecure Web/Email 1
- Security Threat 1
- Management Appliance 1
- STM150/300/600 1
- Reference Manual 1
- Additional Copyrights 3
- Contents 7
- About This Manual 13
- How to Print This Manual 14
- Revision History 14
- Chapter 1 15
- Introduction 15
- What Can You Do with an STM? 16
- Key Features and Capabilities 17
- 1-4 Introduction 18
- Maintenance and Support 19
- STM Model Comparison 19
- 1-6 Introduction 20
- Figure 1-1 20
- Package Contents 21
- Hardware Features 21
- Front Panel Ports and LEDs 22
- Introduction 1-9 23
- Introduction 1-11 25
- 8) Pair 2 LEDs 26
- Introduction 1-13 27
- Rear Panel Features 28
- Introduction 1-15 29
- Figure 1-6 29
- STM150 Product Label 30
- STM300 Product Label 30
- Introduction 1-17 31
- Figure 1-9 31
- Using the Rack-Mounting Kit 32
- Chapter 2 33
- Your Network 33
- Server Group 34
- Segmented LAN Deployment 35
- Figure 2-3 36
- Logging In to the STM 37
- Figure 2-5 38
- Figure 2-6 39
- Figure 2-9 41
- Figure 2-10 42
- Figure 2-11 43
- Figure 2-12 44
- Figure 2-13 46
- Figure 2-14 49
- Figure 2-15 51
- Figure 2-16 53
- Update Settings 54
- Proxy Settings” on page 3-7 55
- Figure 2-18 56
- Figure 2-19 58
- Verifying Proper Installation 59
- 4. Click Register 61
- What to Do Next 62
- Chapter 3 63
- Figure 3-1 [STM600] 64
- Table 3-1 65
- Figure 3-4 68
- To configure the HTTP proxy: 70
- Figure 3-6 72
- Web Interface Timeout 73
- Figure 3-7 74
- Using an SNMP Manager 75
- Figure 3-8 76
- Table 3-6. SNMP Settings 76
- Supported MIB Browsers 77
- Backup Settings 78
- Restore Settings 79
- Updating the Software 81
- Figure 3-10 82
- Performing a Manual Update 83
- Figure 3-11 84
- Figure 3-12 84
- Figure 3-13 85
- Managing Digital Certificates 87
- Figure 3-15 88
- Managing Trusted Certificates 90
- Figure 3-17 91
- Figure 3-18 92
- Performance Management 93
- Chapter 4 97
- Configuring E-mail Protection 100
- Figure 4-2 102
- Figure 4-3 103
- Figure 4-4 105
- E-mail Content Filtering 107
- Figure 4-5 108
- Table 4-6 109
- Figure 4-6 112
- Figure 4-7 114
- Figure 4-8 116
- Figure 4-9 119
- Configuring Web Malware Scans 120
- Configuring Web URL Filtering 128
- Figure 4-14 129
- HTTPS Scan Settings 132
- Figure 4-16 133
- Figure 4-17) 134
- Specifying Trusted Hosts 135
- Figure 4-18 136
- Configuring FTP Scans 137
- Figure 4-19 138
- Table 4-15. FTP Scan Settings 138
- Setting Scanning Exclusions 143
- Figure 4-24 144
- Exception screen displays 145
- Table 4-17 145
- Chapter 5 151
- Configuring Groups 152
- Figure 5-1 153
- Table 5-1. Group Settings 153
- Editing Groups by Name 154
- Figure 5-3 155
- Configuring User Accounts 156
- Figure 5-4 157
- Table 5-4. User Settings 157
- Editing User Accounts 158
- Configuring Authentication 159
- Figure 5-7 160
- Figure 5-8 160
- Figure 5-9 163
- Figure 5-10 164
- Figure 5-14 166
- Table 5-5. LDAP Settings 167
- Figure 5-15 170
- Table 5-6. RADIUS Settings 170
- Figure 5-16 172
- Global User Settings 174
- Figure 5-18 175
- Figure 5-19 176
- Chapter 6 177
- Figure 6-1 178
- Table 6-3. Syslog Settings 182
- Clearing Logs 183
- Configuring Alerts 184
- Figure 6-5 185
- Table 6-4. Alerts Settings 185
- Web Usage 187
- Information 191
- Monitoring Web Usage 194
- Viewing System Status 195
- Figure 6-10 196
- Querying the Logs 198
- Figure 6-11 200
- Table 6-9. Log Query Settings 201
- Figure 6-12 206
- Figure 6-13 208
- Figure 6-14 211
- Figure 6-15 213
- Figure 6-16 213
- Figure 6-17 214
- Figure 6-18 215
- Figure 6-19 215
- Using Diagnostics Utilities 216
- Statistics Report 219
- Chapter 7 223
- Basic Functioning 224
- LAN or WAN Port LEDs Not On 225
- Figure 7-1 228
- Problems with Date and Time 229
- Using Online Support 230
- Installing Hot Fixes 231
- Figure 7-4 232
- 3. Click Submit 233
- Documentation from the menu 233
- Appendix A 235
- Appendix B 239
- Related Documents 239
- B-2 Related Documents 240
- Numerics 241
- Index-10 250
- Index-11 251
- Index-12 252
- Index-13 253
- Index-14 254
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