Netgear DG834G User Manual Page 153
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Reference Manual for the ADSL Modem Wireless Router DG834G
Troubleshooting 8-9
v1.0, October 2006
— If your ISP assigned a host name to your PC, enter that host name as the Account Name in
the Basic Settings menu.
— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by only allowing traffic from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a
single PC connected to that modem. If this is the case, you must configure your router to
“clone” or “spoof” the MAC address from the authorized PC. Refer to your ADSL Modem
Wirelesss Router Setup Manual (see Table 2-2 on page 2-10).
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to password and the IP address to 192.168.0.1. You can erase the
current configuration and restore factory defaults in two ways:
• Use the Erase function of the Web Configuration Manager (see “Backing Up, Restoring, or
Erasing Your Settings” on page 5-1).
• Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
Using the Reset button
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the router.
1. Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).
2. Release the Default Reset button and wait for the router to reboot.
Problems with Date and Time
The E-mail menu in the Content Filtering section displays the current date and time of day. The
ADSL Modem Wireless Router uses the Network Time Protocol (NTP) to obtain the current time
from one of several Network Time Servers on the Internet. Each entry in the log is stamped with
the date and time of day. Problems with the date and time function can include:
- Reference Manual for the 1
- ADSL Modem Wireless 1
- Router DG834G 1
- Change History 6
- Contents 7
- Chapter 1 13
- About This Manual 13
- How to Print this Manual 14
- About This Manual 1-3 15
- 1-4 About This Manual 16
- Chapter 2 17
- Introduction 17
- Key Features 18
- Introduction 2-3 19
- Protocol Support 20
- Introduction 2-5 21
- Content Filtering 22
- What’s in the Box? 23
- The Router’s Front Panel 24
- The Router’s Rear Panel 25
- 2-10 Introduction 26
- Table 2-2 26
- Chapter 3 27
- Wireless Configuration 27
- 6HFXULW\2SWLRQV 28
- 5DQJH8SWR)HHW 28
- Wireless Configuration 3-3 29
- Figure 3-2 29
- 3-4 Wireless Configuration 30
- Wireless Configuration 3-5 31
- 3-6 Wireless Configuration 32
- Wireless Configuration 3-7 33
- 3-8 Wireless Configuration 34
- Figure 3-3 34
- Wireless Configuration 3-9 35
- Figure 3-4 35
- 3-10 Wireless Configuration 36
- Figure 3-5 36
- Wireless Configuration 3-11 37
- How to Configure WEP 38
- How to Configure WPA-PSK 39
- How to Configure WPA-802.1x 40
- Chapter 4 41
- Protecting Your Network 41
- 4-2 Protecting Your Network 42
- Figure 4-2 42
- Protecting Your Network 4-3 43
- 4-4 Protecting Your Network 44
- Figure 4-3 44
- Firewall Rules 45
- 4-6 Protecting Your Network 46
- Figure 4-4 46
- Protecting Your Network 4-7 47
- Figure 4-5 47
- 4-8 Protecting Your Network 48
- Figure 4-6 48
- Protecting Your Network 4-9 49
- 4-10 Protecting Your Network 50
- Figure 4-7 50
- Order of Precedence for Rules 51
- Services 52
- How to Set Your Time Zone 53
- 4-14 Protecting Your Network 54
- Figure 4-11 54
- Protecting Your Network 4-15 55
- Security Service Settings 56
- Protecting Your Network 4-17 57
- Parental Controls Settings 58
- Protecting Your Network 4-19 59
- 4-20 Protecting Your Network 60
- Protecting Your Network 4-21 61
- 4-22 Protecting Your Network 62
- Chapter 5 63
- Managing Your Network 63
- 5-2 Managing Your Network 64
- Managing Your Network 5-3 65
- Figure 5-2 65
- 5-4 Managing Your Network 66
- Figure 5-3 66
- Managing Your Network 5-5 67
- 5-6 Managing Your Network 68
- Figure 5-4 68
- Managing Your Network 5-7 69
- 5-8 Managing Your Network 70
- Figure 5-5 70
- Viewing Attached Devices 71
- 5-10 Managing Your Network 72
- Figure 5-7 72
- Managing Your Network 5-11 73
- Examples of Log Messages 74
- Managing Your Network 5-13 75
- Figure 5-8 75
- 5-14 Managing Your Network 76
- Managing Your Network 5-15 77
- Figure 5-9 77
- Enabling Remote Management 78
- Managing Your Network 5-17 79
- 5-18 Managing Your Network 80
- Chapter 6 81
- Advanced Configuration 81
- 6-2 Advanced Configuration 82
- Advanced Configuration 6-3 83
- Figure 6-1 83
- Configuring LAN IP Settings 84
- Advanced Configuration 6-5 85
- Figure 6-2 85
- 6-6 Advanced Configuration 86
- Advanced Configuration 6-7 87
- 6-8 Advanced Configuration 88
- Figure 6-3 88
- Configuring Dynamic DNS 89
- How to Configure Dynamic DNS 89
- 6-10 Advanced Configuration 90
- Figure 6-4 90
- Using Static Routes 91
- 6-12 Advanced Configuration 92
- Figure 6-5 92
- Figure 6-6 92
- Advanced Configuration 6-13 93
- Figure 6-7 93
- 6-14 Advanced Configuration 94
- Chapter 7 95
- Virtual Private Networking 95
- Planning a VPN 98
- VPN Tunnel Configuration 100
- 192.168.3.1 101
- 22.23.24.25 101
- (8 hours) 102
- (1 hour) 102
- Figure 7-6 104
- Figure 7-7 105
- Figure 7-8 105
- Remote PC 106
- Figure 7-9 107
- Figure 7-10 108
- Figure 7-11 109
- Figure 7-12 110
- Figure 7-13 110
- Figure 7-14 111
- Figure 7-15 112
- Figure 7-16 113
- Figure 7-17 113
- Figure 7-18 114
- VPN Tunnel 115
- Figure 7-20 117
- Figure 7-21 117
- Figure 7-22 118
- Figure 7-23 118
- Figure 7-24 119
- Figure 7-25 120
- Figure 7-26 120
- Figure 7-27 122
- Figure 7-28 122
- VPN Tunnel Control 123
- Figure 7-30 124
- Figure 7-32 125
- Figure 7-33 126
- Figure 7-34 127
- Figure 7-35 128
- Deactivating a VPN Tunnel 129
- Log screen (Figure 7-37) 130
- Deleting a VPN Tunnel 131
- Figure 7-40 133
- Figure 7-42 138
- — Pre-shared Key = 12345678 139
- Figure 7-44 140
- Figure 7-45 141
- Figure 7-46 141
- Figure 7-47 142
- Chapter 8 145
- Troubleshooting 145
- Power LED Not On 146
- Troubleshooting 8-3 147
- ADSL link 148
- Obtaining a WAN IP Address 149
- 8-6 Troubleshooting 150
- Troubleshooting 8-7 151
- 8-8 Troubleshooting 152
- Problems with Date and Time 153
- 8-10 Troubleshooting 154
- Appendix A 155
- Technical Specifications 155
- A-2 Technical Specifications 156
- Appendix B 157
- NETGEAR VPN Configuration 157
- Step-By-Step Configuration 158
- Click VPN Policies under 159
- Advanced - VPN to invoke 159
- B-4 NETGEAR VPN Configuration 160
- Click IKE Policies under 161
- VPN to invoke this screen 161
- DG834G v3 with FQDN to FVL328 162
- NETGEAR VPN Configuration B-7 163
- Table B-2. Profile Summary 163
- Figure B-5 163
- NETGEAR VPN Configuration B-9 165
- Figure B-6 165
- Figure B-7 165
- Figure B-8 166
- Figure B-10) 167
- Figure B-11 169
- (Telecommuter Example) 170
- Figure B-13 172
- Figure B-14 173
- Figure B-15 175
- Figure B-16 176
- Figure B-17 177
- Figure B-18 178
- Figure B-19 179
- Figure B-20 180
- Figure B-21 181
- Figure B-22 182
- Figure B-23 183
- Figure B-24 183
- Figure B-25 184
- Figure B-26 185
- Figure B-27 186
- Appendix C 189
- Related Documents 189
- C-2 Related Documents 190
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