Netgear WPN824EXT Setup Guide download pdf (Page 35)

RangeMax WiFi Range Extender Setup Manual

Help with Troubleshooting 31

v1.0, March 2008

Troubleshooting Connectivity Using the Ping Utility

Most computers and extenders have a diagnostic utility called ping that sends a request to a target

device. The device then replies. The ping utility makes it easy to troubleshoot a network.

Testing the Path from a PC to Your Extender

You can ping the WiFi range extender to verify that the LAN path from your computer to your

extender is set up correctly.

1. From the Windows toolbar, click Start, and select Run.

2. In the field provided, type ping followed by the address of the extender, as in this example:

ping www.mywifiext.net

ping 192.168.1.250

3. Click OK.

You should see a message like this one:

Pinging 192.168.1.250 with 32 bytes of data

If the path is working, you see this message:

Reply from 192.168.1.250: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

• Wrong physical connections

– Make sure that the LAN port light is on. If the light is off, follow the instructions in

“Verify if the LAN or Internet port lights are not on when the Ethernet connection is

made:” on page 27.

– Check that the corresponding lights are on for your computer’s network interface card.

• Wrong network configuration

This section includes advanced troubleshooting techniques.

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Netgear WPN824EXT Setup Guide Page 35