Netgear MBRN3000 User Manual download pdf (Page 61)

60 | Chapter 6: Troubleshooting

Mobile Broadband Wireless-N Router MBRN3000

Troubleshooting Internet Browsing

If your router can obtain an IP address but your computer is unable to load any Web pages

from the Internet:

• The Traffic meter is enabled and the limit might have been reached.

By configuring the traffic meter to not block, you can resume Internet access. If you have

an usage limit, your ISP may charge you for the overage.

• Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www

addresses) to numeric IP

addresses. Typically your ISP provides the addresses of one or

two DNS servers for your use. If you entered a DNS address during the router’s

configuration, reboot your computer and verify the DNS address as described in

"Internet

Networking and TCP/IP Addressing: " in Appendix B. Alternatively, you can configure your

computer manually with DNS addresses, as explained in your operating system

documentation.

• Your computer might not have the router configured as its TCP/IP router.

If your computer obtains its information from the router by DHCP, reboot the computer,

and verify the router address as described in the link to the online document

"Internet

Networking and TCP/IP Addressing: " in Appendix B.

Troubleshooting a TCP/IP Network Using the Ping

Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request

packet to the designated device. The device then responds with an echo reply.

Troubleshooting a TCP/IP network is made very easy by using the ping utility in your

computer.

Testing the LAN Path to Your Router

You can ping the router from your PC to verify that the LAN path to your router is set up

correctly.

To ping the router from a PC running Windows 95 or later:

1. From the Windows toolbar, click the Start button, and select Run.

2. In the field provided, type ping followed by the IP address of the router, as in this example:

ping 192.168.0.1

3. Click OK.

You should see a message like this one:

1 2 ... 56 57 58 59 60 61 62 63 64 65 66 ... 72 73

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Netgear MBRN3000 User Manual Page 61