Netgear MBRN3000 User Manual download pdf (Page 60)

Chapter 6: Troubleshooting | 59

Mobile Broadband Wireless-N Router MBRN3000

• Make sure your computer’s IP address is on the same subnet as the router. If you are

using the recommended addressing scheme, your computer’s address should be in the

range of 192.168.0.2 to 192.168.0.254. See the online document listed in

"Internet

Networking and TCP/IP Addressing: " in Appendix B to find your computer’s IP address.

Note: If your computer’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS generate and assign an IP

address if the computer cannot reach a DHCP server. These

auto-generated addresses are in the range of 169.254.x.x. If your IP

address is in this range, check the connection from the computer to

the router, and reboot your computer.

• If your router’s IP address was changed and you do not know the current IP address,

clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.0.1. This procedure is explained in

“Restoring the Default Configuration and

Password” on page 62.

• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using

Internet Explorer, click Refresh to be sure that the Java applet is loaded.

• Try quitting the browser and launching it again.

• Make sure you are using the correct login information. The factory default login name is

admin, and the password is password. Make sure that Caps Lock is off when entering

this information.

If the router does not save changes you have made in the Web configuration interface, check

the following:

• When entering configuration settings, be sure to click the Apply button before moving to

another screen or tab, or your changes are lost.

• Click the Refresh or Reload button in the Web browser. The changes might have

occurred, but the Web browser might be caching the old configuration.

Troubleshooting the ISP Connection

Connecting to the Internet

If you are unable to connect to internet, check the following:

1. The Internet account is active

2. Wireless broadband coverage is available where the unit is located. Test by connecting USB

modem to the laptop directly.

3. Access the router main menu to verify configurations in broadband settings is correct. check

with ISP if unsure.

4. Check the SIM PIN code, if used.

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Netgear MBRN3000 User Manual Page 60