Netgear WGM124 User Manual download pdf (Page 31)

Troubleshooting Common Problems 6-1

December 2004

Chapter 6

Troubleshooting Common Problems

This chapter gives information about troubleshooting your Pre-N Wireless Router WGM124.

After each problem description, instructions are provided to help you diagnose and solve the

problem.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1. When power is first applied, verify that the Power light is on.

2. After approximately 10 seconds, verify that:

a. The power light is solid green.

b. The LAN port lights are lit for any local ports that are connected.

c. The Link/ACT light is lit.

If a port’s light is lit, a link has been established to the connected device.

If any of these conditions does not occur, refer to the appropriate following section.

Power Light Not On

If the Power and other lights are off when your router is turned on:

• Make sure that the power cord is properly connected to your router and that the power supply

adapter is properly connected to a functioning power outlet.

• Check that you are using the power adapter supplied by NETGEAR for this product.

If the error persists, you have a hardware problem and should contact technical support.

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Netgear WGM124 User Manual Page 31