Netgear 802.11b Cable/DSL Wireless Router MR814 User Manual download pdf (Page 30)

Wireless Router Setup Manual

26 Help with Troubleshooting

v1.0, August 2007

— Make sure that the LAN port light is on. If the light is off, follow the instructions in

“Verify if the LAN or Internet port lights are not on when the Ethernet connection is

made:” on page 2-21.

— Check that the corresponding lights are on for your computer’s network interface card.

• Wrong network configuration

— Verify that the Ethernet card driver software and TCP/IP software are both installed

and configured on your computer.

— Verify that the IP address for your router and your computer are correct and that the

addresses on both begin with 192.168.1.

Testing the Path from a PC to the Internet

After verifying that the path between your computer and the wireless router works correctly, test

the path from your PC to the Internet. From the Windows Start > Run... menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not

receive replies:

• Check that your PC has the IP address of your router listed as the default gateway. If the IP

configuration of your PC is assigned by DHCP, this information is not visible in your PC’s

Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default

gateway.

• Check to see that the network address of your PC (the portion of the IP address specified by

the netmask) is different from the network address of the remote device.

• If your ISP assigned a host name to your PC, enter that host name as the account name in the

Basic Settings screen.

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Netgear 802.11b Cable/DSL Wireless Router MR814 User Manual Page 30