Netgear 802.11b Cable/DSL Wireless Router MR814 User Manual Page 28

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  • TROUBLESHOOTING
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Wireless Router Setup Manual
24 Help with Troubleshooting
v1.0, August 2007
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There also might be a provisioning problem with your ISP.
Troubleshooting Internet Browsing
If your wireless router can obtain an IP address but your computer is unable to load any Web pages
from the Internet, check the following.
Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers
for your use. If you entered a DNS address when you configured the wireless router, restart
your computer. Alternatively, you can configure your computer manually with DNS addresses,
as explained in the documentation for your computer.
Your computer might not have the wireless router configured as its default gateway.
Restart the computer, and verify that the wireless router address (192.168.1.1) is listed by your
computer as the default gateway address.
How Do I Restore the Default Password and Configuration
Settings?
This section explains how to restore the factory default configuration settings, changing the
routers administration password to password and the IP address to 192.168.1.1.
Unless you connect manually, the wireless router will not authenticate using PPPoE
until data is transmitted to the network.
The factory default wireless router address is 192.168.1.1. However, if the router
detects a conflict with the address it gets from your modem, it automatically picks a
different address for itself. In this case, you can log in to the router using
www.routerlogin.net to verify its LAN IP address. Click the LAN IP Setup link in
the Advanced menu. Take note of the LAN TCP/IP setup IP address, which should
match the default gateway IP address on your computer.
This procedure will erase all the current configuration settings and restore the factory
defaults.
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