Netgear WNR834M User Manual Page 83
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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NETGEAR RangeMax™ NEXT Wireless Router WNR834M Reference Manual
Troubleshooting 7-7
v1.3, May 2006
3. Click OK.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
— Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN
or WAN Port Lights Not On” on page 7-3.
— Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
• Wrong network configuration
— Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer or workstation.
— Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device. From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies like those shown in the previous section are displayed.
If you do not receive replies:
— Check that your computer has the IP address of your router listed as the default gateway. If
the IP configuration of your computer is assigned by DHCP, this information will not be
visible in your computer’s Network Control Panel. Verify that the IP address of the router
is listed as the default gateway as described in “Preparing a Computer for Network
Access” in Appendix B.
— Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
- NETGEAR RangeMax™ 1
- NEXT Wireless Router 1
- WNR834M Reference 1
- Customer Support 5
- World Wide Web 5
- Contents 7
- Chapter 1 11
- About This Manual 11
- How to Use This Manual 12
- How to Print this Manual 12
- Revision History 13
- 1-4 About This Manual 14
- Chapter 2 15
- Introduction 15
- Introduction 2-3 17
- Figure 2-3 17
- Installing the WNR834M router 18
- • http://www.routerlogin.com 19
- Maintenance and Support 20
- Chapter 3 21
- Wireless Configuration 21
- 3-2 Wireless Configuration 22
- Figure 3-1 22
- Wireless Configuration 3-3 23
- Default Factory Settings 24
- Wireless Configuration 3-5 25
- Figure 3-2 25
- 3-6 Wireless Configuration 26
- Wireless Configuration 3-7 27
- Figure 3-3 27
- 3-8 Wireless Configuration 28
- Figure 3-4 28
- Wireless Configuration 3-9 29
- How to Configure WEP 30
- Wireless Configuration 3-11 31
- Figure 3-6 31
- 3-12 Wireless Configuration 32
- Figure 3-7 32
- Wireless Configuration 3-13 33
- Figure 3-8 33
- 3-14 Wireless Configuration 34
- Chapter 4 35
- Content Filtering 35
- 4-2 Content Filtering 36
- Figure 4-2 36
- Content Filtering 4-3 37
- Figure 4-3 37
- 4-4 Content Filtering 38
- Figure 4-4 38
- Content Filtering 4-5 39
- Figure 4-5 39
- 4-6 Content Filtering 40
- Table 4-2. Log action buttons 40
- Content Filtering 4-7 41
- Figure 4-6 41
- 4-8 Content Filtering 42
- Chapter 5 43
- Maintenance 43
- 5-2 Maintenance 44
- Maintenance 5-3 45
- Figure 5-2 45
- Configuration File Management 47
- Erasing the Configuration 48
- Upgrading the Router Software 49
- 5-8 Maintenance 50
- Figure 5-7 50
- Maintenance 5-9 51
- Figure 5-8 51
- 5-10 Maintenance 52
- Chapter 6 53
- Wireless Card Access List 55
- Wireless Card Access Setup 56
- Figure 6-4 58
- Figure 6-5 59
- Figure 6-6 60
- Adding a Custom Service 61
- Figure 6-8 63
- Disabling the SPI Firewall 64
- Setting the MTU Size 65
- Using Address Reservation 67
- Using a Dynamic DNS Service 68
- Figure 6-10 69
- Configuring Static Routes 70
- Figure 6-13 72
- Figure 6-14 74
- Chapter 7 77
- Troubleshooting 77
- Basic Functioning 78
- Lights Never Turn Off 79
- LAN or WAN Port Lights Not On 79
- 7-4 Troubleshooting 80
- Troubleshooting 7-5 81
- 7-6 Troubleshooting 82
- Troubleshooting 7-7 83
- 7-8 Troubleshooting 84
- Problems with Date and Time 85
- 7-10 Troubleshooting 86
- Appendix A 87
- Technical Specifications 87
- A-2 Technical Specifications 88
- General Specifications 89
- A-4 Technical Specifications 90
- Appendix B 91
- Related Documents 91
- B-2 Related Documents 92
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