Netgear WNCE4004 User's Guide download pdf (Page 16)

Chapter 3. Troubleshooting | 16

3. Troubleshooting

Connecting to http://www.mywifiext.net

When I launched my browser, I got an error page. What can I do?

• Make sure that you include http:// when you type this URL in the address field of your

Internet browser. If you leave it out, you might not be able to connect.

• If you started up your computer, connected the Ethernet cable to the Internet adapter,

and launched your browser quickly, the computer might still need a couple of minutes to

recognize the Ethernet LAN connection. Try launching your browser again.

If the problem continues, make sure that your Ethernet cable is securely connected to the

Internet adapter and the computer, and that the LED on the computer’s Ethernet port is

on. If it is not, reconnect the Ethernet cable, and relaunch your Internet browser.

Connecting to Wireless Networks

To join a wireless network you need to know its network name (also called the SSID) so that

you can select it. If the network is secure, you need to know the passphrase or wireless key.

If the Internet adapter does not connect to the network that you chose, the following

message displays:

Connection was not established to the selected network.

If this happens, it could be due to one of these reasons:

• If you are unable to join the wireless network, it is possible that the network name,

passphrase, or key was typed incorrectly. Click Cancel, use the Smart Wizard to select

the network from the list, and retype the passphrase or key. This is case-sensitive.

PASSWORD25 is not the same as Password25 or password25. See

Using the Smart

Wizard to Change the Setup on page 7.

• If the Smart Wizard does not find your wireless network (it is not displayed in the Select

Existing Network screen) check to see if your wireless network is still up and running.

Make sure the router is turned on. If possible, move the Internet adapter closer to the

router, and click Try Again. If after repeated attempts to connect you are still seeing this

message, you might need to upgrade your router to one that provides greater wireless

range, or purchase a range extender to extend its wireless range to your location.

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Netgear WNCE4004 User's Guide Page 16