Netgear ROUTER WGT624 User Manual download pdf (Page 87)

108 Mbps Wireless Router WGT624 v4 Reference Manual

Troubleshooting 6-7

v1.2, July 2007

– If your ISP assigned a host name to your computer, enter that host name as the Account

Name in the Basic Settings page.

– Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of

your broadband modem, but some ISPs additionally restrict access to the MAC address of

a single computer connected to that modem. If this is the case, you must configure your

router to “clone” or “spoof” the MAC address from the authorized computer.

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the

router’s administration password to password and the IP address to 192.168.1.1. You can erase the

current configuration and restore factory defaults in two ways:

• Use the Erase function of the router (see “Erasing the Configuration” on page 4-6).

• Use the Default Reset button on the rear panel of the router. Use this method for cases when

the administration password or IP address is not known.

To restore the factory default configuration settings if you do not know the administration

password or IP address, you must use the Default Reset button on the rear panel of the router.

1. Press and hold the Default Reset button until the Test LED turns on (about 5 seconds).

2. Release the Default Reset button, and then wait for the router to reboot.

Problems with Date and Time

To view the current date and time of day, select E-Mail below the Content Filtering heading on the

main menu. The wireless router uses the Network Time Protocol (NTP) to obtain the current time

from one of several network time servers on the Internet. Each entry in the log is stamped with the

date and time of day. Problems with the date and time function can include:

• Date shown is January 1, 2003. Cause: The router has not yet successfully reached a network

time server. Check that your Internet access settings are configured correctly. If you have just

completed configuring the router, wait at least five minutes, and then check the date and time.

• Time is off by one hour. Cause: The router does not automatically sense daylight savings time.

On the E-Mail page, select or clear the check box marked “Adjust for Daylight Savings Time”.

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Netgear ROUTER WGT624 User Manual Page 87