Netgear MR814 v3 User Manual Page 93
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Reference Manual for the MR814 v3 Cable/DSL Wireless Router
Troubleshooting 8-7
202-10039-01
— Check to see that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
— Check that your cable or DSL modem is connected and functioning.
— If your ISP assigned a host name to your computer, enter that host name as the Account
Name in the Basic Settings menu.
— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by only allowing traffic from the MAC address of
your broadband modem, but some ISPs additionally restrict access to the MAC address of
a single computer connected to that modem. If this is the case, you must configure your
router to “clone” or “spoof” the MAC address from the authorized computer. Refer to
“How to Bypass the Configuration Assistant” on page 3-12.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to password and the IP address to 192.168.0.1. You can erase the
current configuration and restore factory defaults in two ways:
• Use the Erase function of the router (see “Erasing the Configuration” on page 6-7).
• Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the router.
1. Press and hold the Default Reset button until the power light blinks on (about 10 seconds).
2. Release the Default Reset button and wait for the router to reboot.
If the router fails to restart or the power light continues to blink or turns solid amber, the unit
may be defective. If the error persists, you might have a hardware problem and should contact
technical support.
- Reference Manual for the 1
- MR814 v3 Cable/DSL 1
- Wireless Router 1
- Contents 5
- Chapter 1 11
- About This Manual 11
- How to Use This Manual 12
- How to Print this Manual 13
- 4 About This Manual 14
- Chapter 2 15
- Introduction 15
- 2-2 Introduction 16
- Security 17
- Extensive Protocol Support 17
- 2-4 Introduction 18
- Package Contents 19
- The Router’s Front Panel 20
- The Router’s Rear Panel 21
- 2-8 Introduction 22
- Introduction 2-9 23
- 2-10 Introduction 24
- Chapter 3 25
- &DEOH 26
- ,QWHUQHW 26
- SRUW 26
- FRPSXWHU 27
- )NTERNET0ORT 28
- 7IRELESS 28
- ,!.0ORT 28
- ERIFY WIRELESS CONNECTIVITY 31
- Troubleshooting Tips 32
- Using the Smart Setup Wizard 39
- Chapter 4 41
- Wireless Configuration 41
- MR814 v3 42
- Default Factory Settings 43
- Basic Wireless Settings 43
- 4-4 Wireless Configuration 44
- Wireless Configuration 4-5 45
- Table 4-1. Security Options 45
- Advanced Wireless Settings 46
- Wireless Configuration 4-7 47
- How to Configure WEP 50
- 4-14 Wireless Configuration 54
- Chapter 5 55
- Content Filtering 55
- 5-2 Content Filtering 56
- Figure 5-1: Block Sites menu 56
- Content Filtering 5-3 57
- 5-4 Content Filtering 58
- Content Filtering 5-5 59
- Figure 5-4: Schedule menu 59
- 5-6 Content Filtering 60
- Figure 5-5: Logs menu 60
- Content Filtering 5-7 61
- Figure 5-6: Email menu 61
- Table 5-2. Log action buttons 61
- 5-8 Content Filtering 62
- Chapter 6 63
- Maintenance 63
- 6-2 Maintenance 64
- Maintenance 6-3 65
- 6-4 Maintenance 66
- Configuration File Management 67
- 6-6 Maintenance 68
- Upgrading the Router Software 69
- Maintenance 6-9 71
- 6-10 Maintenance 72
- Chapter 7 73
- Adding a Custom Service 74
- Setting the MTU Size 77
- Using Address Reservation 80
- Using a Dynamic DNS Service 81
- Configuring Static Routes 82
- Chapter 8 87
- Troubleshooting 87
- Lights Never Turn Off 88
- LAN or WAN Port Lights Not On 88
- Troubleshooting 8-3 89
- Troubleshooting 8-5 91
- 8-6 Troubleshooting 92
- Troubleshooting 8-7 93
- Problems with Date and Time 94
- Appendix A 95
- Technical Specifications 95
- A-2 Technical Specifications 96
- Interface Specifications 96
- Appendix B 97
- IP Addresses and the Internet 98
- Subnet Addressing 100
- 202-10039-01 101
- Table 8-2. Netmask Formats 102
- Private IP Addresses 103
- Related Documents 105
- Domain Name Server 105
- IP Configuration by DHCP 106
- Ethernet Cabling 107
- Category 5 Cable Quality 108
- Inside Twisted Pair Cables 109
- Appendix C 113
- Preparing Your Network 113
- C-2 Preparing Your Network 114
- C-4 Preparing Your Network 116
- Windows 95B, 98, and Me 118
- Preparing Your Network C-7 119
- Verifying TCP/IP Properties 120
- Preparing Your Network C-9 121
- C-10 Preparing Your Network 122
- Preparing Your Network C-11 123
- C-12 Preparing Your Network 124
- Preparing Your Network C-13 125
- C-14 Preparing Your Network 126
- Preparing Your Network C-15 127
- Properties button 128
- 3. Type ipconfig /all 129
- MacOS 8.6 or 9.x 130
- 4. Click Save 131
- Are Login Protocols Used? 132
- 4. Select the IP Address tab 133
- 5. Select the Gateway tab 133
- Computers 134
- Restarting the Network 135
- C-24 Preparing Your Network 136
- Appendix D 137
- Wireless Networking Basics 137
- Wireless Channels 138
- Authentication and WEP 140
- Open System Authentication 141
- Shared Key Authentication 141
- Overview of WEP Parameters 142
- Key Size 143
- WPA Wireless Security 144
- How Does WPA Compare to WEP? 145
- Wired Network with Optional 148
- 802.1x Port Based Network 148
- Access Control 148
- Wireless LAN 148
- Is WPA Perfect? 152
- Product Support for WPA 152
- Glossary 155
- 2 Glossary 156
- 4 Glossary 158
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