Netgear SRX5308 Specifications Page 7
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ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308
View the WAN Port Connection Status. . . . . . . . . . . . . . . . . . . . . . . . .285
View the Attached Devices and DHCP Log . . . . . . . . . . . . . . . . . . . . .287
Use the Diagnostics Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289
Send a Ping Packet or Trace a Route . . . . . . . . . . . . . . . . . . . . . . . . .289
Look Up a DNS Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290
Display the Routing Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290
Reboot the VPN Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Capture Packets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Chapter 10 Troubleshooting and Using Online Support
Basic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294
Power LED Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294
Test LED Never Turns Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294
LAN or WAN Port LEDs Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Troubleshoot the Web Management Interface . . . . . . . . . . . . . . . . . . . . .295
When You Enter a URL or IP Address a Time-Out Error Occurs. . . . . . .296
Troubleshoot the ISP Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
Troubleshoot a TCP/IP Network Using the Ping Utility. . . . . . . . . . . . . . .298
Test the LAN Path to Your VPN Firewall . . . . . . . . . . . . . . . . . . . . . . .298
Test the Path from Your PC to a Remote Device. . . . . . . . . . . . . . . . .299
Restore the Default Configuration and Password . . . . . . . . . . . . . . . . . .299
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300
Access the Knowledge Base and Documentation . . . . . . . . . . . . . . . . . .301
Appendix A Default Settings and Technical Specifications
Appendix B Network Planning for Multiple WAN Ports
What to Consider Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . .306
Cabling and Computer Hardware Requirements . . . . . . . . . . . . . . . . .307
Computer Network Configuration Requirements . . . . . . . . . . . . . . . . .308
Internet Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .308
Overview of the Planning Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Inbound Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311
Inbound Traffic to a Single WAN Port System . . . . . . . . . . . . . . . . . . .312
Inbound Traffic to a Dual WAN Port System . . . . . . . . . . . . . . . . . . . .312
Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
VPN Road Warrior (Client-to-Gateway) . . . . . . . . . . . . . . . . . . . . . . . .314
VPN Gateway-to-Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316
VPN Telecommuter (Client-to-Gateway through a NAT Router) . . . . .319
Appendix C System Logs and Error Messages
System Log Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .323
NTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .323
Login/Logout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
System Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
- ProSafe Gigabit Quad WAN 1
- SSL VPN Firewall SRX5308 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Revision History 2
- Contents 3
- Chapter 3 LAN Configuration 4
- Chapter 4 Firewall Protection 4
- Key Features and Capabilities 10
- Introduction 11
- Security Features 12
- Extensive Protocol Support 12
- Maintenance and Support 13
- Package Contents 14
- Hardware Features 14
- Figure 1 15
- Table 1. LED descriptions 15
- Rear Panel 16
- Figure 3 17
- Using the Rack-Mounting Kit 18
- Internet 19
- Log In to the VPN Firewall 20
- Figure 5 21
- Figure 6 22
- Figure 9 24
- Figure 10 25
- Figure 11 26
- Figure 12 27
- Figure 13 28
- Figure 14 29
- Figure 15 30
- Figure 16 31
- Table 5. DNS server settings 31
- Configure the WAN Mode 32
- Configure Classical Routing 33
- Configure Auto-Rollover Mode 34
- Figure 18 35
- Configure Load Balancing 37
- Figure 20 38
- Figure 21 39
- To edit a protocol binding: 40
- Configure Dynamic DNS 42
- To configure DDNS: 43
- Figure 23 44
- Figure 24 45
- Configure WAN QoS Profiles 46
- Figure 25 47
- Figure 26 48
- Figure 27 50
- To edit a QoS profile: 51
- To delete a QoS profile: 51
- Figure 28 52
- What to Do Next 54
- LAN Configuration 55
- Port-Based VLANs 56
- Figure 29 57
- VLAN DHCP Options 58
- Configure a VLAN Profile 59
- Figure 31 60
- To edit a VLAN profile: 64
- Figure 32 65
- Figure 33 66
- Manage the Network Database 68
- Figure 35 70
- Figure 36 71
- Set Up Address Reservation 72
- Figure 37 73
- Manage Routing 75
- Configure Static Routes 76
- Figure 40 78
- Static Route Example 80
- Administrator Tips 82
- Services-Based Rules 83
- Order of Precedence for Rules 90
- Set LAN WAN Rules 91
- Figure 42 92
- Figure 43 93
- Figure 44 94
- Set DMZ WAN Rules 95
- Figure 46 96
- Figure 47 97
- Set LAN DMZ Rules 98
- Figure 49 99
- Figure 50 100
- Inbound Rules Examples 101
- Figure 52 102
- Figure 53 103
- Firewall Protection 104
- Outbound Rules Example 105
- Attack Checks 106
- Figure 56 107
- Set Session Limits 109
- To enable ALG for SIP: 111
- Figure 58 111
- Add Customized Services 112
- To edit a service: 113
- Figure 60 113
- Create IP Groups 114
- Figure 62 115
- To edit an IP group: 115
- To delete an IP group: 115
- To create a QoS profile: 116
- Figure 63 117
- Figure 64 117
- Create Bandwidth Profiles 118
- Figure 65 119
- Figure 66 120
- To set a schedule: 121
- Figure 67 122
- Content Filtering 123
- Figure 68 125
- Enable Source MAC Filtering 126
- Figure 69 127
- Set Up IP/MAC Bindings 128
- Figure 70 129
- Configure Port Triggering 130
- Figure 71 131
- Figure 72 132
- Figure 73 133
- Virtual Private Networking 134
- Using IPSec Connections 134
- Configurations 136
- Figure 77 137
- Figure 78 138
- Figure 79 139
- Figure 80 140
- Figure 81 140
- Figure 82 141
- Figure 83 143
- Figure 84 144
- Figure 85 145
- Figure 86 145
- Figure 87 146
- Figure 88 146
- Figure 89 148
- Figure 90 149
- Figure 91 149
- Figure 92 150
- Figure 93 151
- Figure 94 153
- Figure 95 154
- Information 155
- Figure 97 156
- Figure 98 156
- Figure 99 156
- Figure 100 156
- Figure 101 157
- Figure 102 157
- To view the IPSec VPN logs: 158
- Logs screen in view.: 158
- Manage IPSec VPN Policies 159
- IKE Policies Screen 160
- Figure 105 161
- Configure VPN Policies 165
- VPN Policies Screen 166
- To manually add a VPN policy: 168
- Figure 106 on page 166) 168
- To edit a VPN policy: 172
- User Database Configuration 174
- RADIUS Client Configuration 174
- Figure 108 175
- Mode Config Operation 176
- Figure 109 177
- Figure 110 178
- Figure 111 180
- Operation 183
- Figure 112 184
- Figure 114 185
- Figure 113 185
- Figure 115 186
- Figure 116 188
- Figure 117 189
- Figure 118 190
- Figure 119 190
- Figure 120 191
- Configure Keep-alives 192
- Configure Dead Peer Detection 193
- Figure 123 195
- Using SSL Connections 196
- Create the Portal Layout 198
- Figure 124 199
- Figure 125 200
- To edit a portal layout: 201
- Add Servers and Port Numbers 202
- Figure 126 203
- Add a New Host Name 204
- Configure the SSL VPN Client 205
- Figure 127 206
- VPN tunnel clients 207
- Setting Description 207
- Add New Network Resources 208
- To edit a resource: 209
- Figure 129 209
- View Policies 211
- Add a Policy 212
- Figure 131 213
- To edit an SSL VPN policy: 216
- Figure 132 217
- Figure 133 217
- Figure 134 218
- To view the SSL VPN Logs: 218
- Figure 135 218
- Certificates 219
- To create a domain: 220
- Figure 136 221
- Figure 137 221
- Edit Domains 223
- Create and Delete Groups 224
- Figure 138 225
- Edit Groups 226
- Configure User Accounts 227
- Figure 141 228
- Set User Login Policies 229
- Figure 143 230
- Figure 144 232
- To modify user settings: 233
- Figure 145 233
- Manage Digital Certificates 234
- Certificates Screen 235
- Manage CA Certificates 236
- Figure 147 237
- Figure 149 239
- To delete one or more SCRs: 240
- To delete one or more CRLs: 241
- Network and System Management 242
- Features That Reduce Traffic 243
- Source MAC Filtering 245
- Port Triggering 246
- DMZ Port 247
- Exposed Hosts 247
- VPN Tunnels 247
- Assign QoS Profiles 247
- System Management 248
- Figure 151 249
- Figure 152 249
- Figure 153 251
- Manage the SNMP Configuration 254
- Figure 155 255
- Manage the Configuration File 256
- Back Up Settings 257
- Restore Settings 258
- Figure 158 260
- Monitoring System Access and 263
- Performance 263
- Figure 159 264
- Enable the LAN Traffic Meter 266
- Figure 161 267
- Figure 162 267
- Figure 163 269
- Figure 164 270
- View Status and Log Screens 274
- View the Router Status Screen 275
- Figure 166 276
- Figure 167 277
- View the VLAN Status 280
- Figure 168 281
- Figure 169 282
- Figure 170 282
- View the VPN Logs 283
- To view the SSL VPN log: 284
- Figure 174 285
- Figure 175 286
- View Attached Devices 287
- View the DHCP Log 288
- Use the Diagnostics Utilities 289
- Look Up a DNS Address 290
- Display the Routing Table 290
- Reboot the VPN Firewall 291
- Capture Packets 291
- Figure 180 292
- Basic Functioning 294
- LAN or WAN Port LEDs Not On 295
- Problems with Date and Time 300
- Specifications 302
- Inbound Traffic 311
- Figure 185 312
- Figure 186 312
- Virtual Private Networks 313
- Figure 188. f 314
- Figure 189 314
- Figure 190 315
- Figure 191 315
- VPN Gateway-to-Gateway 316
- Figure 194 317
- Figure 195 317
- Figure 196 318
- Figure 197 318
- Figure 198 319
- Figure 199 320
- Figure 200 320
- Figure 201 321
- Table 81. Log message terms 322
- System Log Messages 323
- Login/Logout 324
- System Startup 324
- Firewall Restart 325
- IPSec Restart 325
- WAN Status 326
- Auto-Rollover 327
- PPP Logs 328
- • PPTP Idle Timeout Logs 329
- Resolved DNS Names 330
- VPN Log Messages 330
- SSL VPN Logs 335
- Routing Logs 336
- LAN to DMZ Logs 337
- DMZ to WAN Logs 337
- WAN to LAN Logs 337
- DMZ to LAN Logs 337
- Other Event Logs 338
- DHCP Logs 339
- Two-Factor Authentication 341
- Figure 202 343
- Figure 203 343
- Figure 204 344
- Notification of Compliance 345
- Numerics 347
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