Netgear SRX5308 Specifications Page 290

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Monitoring System Access and Performance
290
ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308
Send a ping packet request to trace the route and to show the various hops between the
VPN firewall and a specific IP address. The trace-route results are displayed on the Trace
Route screen. Select Monitoring > Diagnostics to return to the Diagnostics screen.
If the request times out (no reply is received), it usually means that the destination is
unreachable. However, some network devices can be configured not to respond to a ping.
To send a ping request:
1. In the Ping or Trace and IP Address section on the Diagnostics screen, make one of the
following selections to specify how the destination should be reached:
If the specified address is reached through a VPN tunnel:
a. Select the Ping through VPN tunnel check box.
b. Select either Auto or a specific VPN tunnel from the Select VPN Tunnel
drop-down list.
If the specified address is not reached through a VPN tunnel, select a WAN interface
from the Select Local Gateway drop-down list.
2. In the IP Address field, enter the IP address that you want to ping.
3. Make one of the following selections:
Click the Ping button. The results are displayed on the Ping screen. To return to the
Diagnostics screen, click Back on the browser menu bar.
Click the Trace Route button. The results are displayed on the Trace Route screen.
Select Monitoring > Diagnostics to return to the Diagnostics screen.
Look Up a DNS Address
A DNS (Domain Name Server) converts the Internet name (for example, www.netgear.com)
to an IP address. If you need the IP address of a web, FTP, mail, or other server on the
Internet, request a DNS lookup to find the IP address.
To look up a DNS address:
1. In the Perform a DNS Lookup section on the Diagnostics screen, enter a domain name
in the Internet Name field.
2. Click the Lookup button. The results of the lookup action are displayed in the NS Lookup
screen. To return to the Diagnostics screen, click Back on the browser menu bar.
Display the Routing Table
Displaying the internal routing table can assist NETGEAR technical support in diagnosing
routing problems.
To display the routing table:
In the Router Options section on the Diagnostics screen, next to Display the Routing Table,
click the Display button. The routing table is displayed in the Route Display screen that
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