Netgear WN3100RPv2 User's Guide download pdf (Page 42)

FAQs and Troubleshooting

N300 WiFi Range Extender

FAQs

This section provides answers for difficulties you might experience with the extender.

The web browser setup guide keeps asking me for my network password (passphrase)

or security key

, and I am sure that I entered the correct password. What can I do?

The extender is probably placed at the borderline of the range covered by the router or

access point. To improve your signal strength, move your extender closer to your router and

make sure that the Router Link LED

lights solid amber or green.

If you are using WEP security, make sure that you are typing the network password in the

correct field.

I am connected to NETGEAR_EXT and launched a browser. Why can’t I see the web

browser setup guide?

Try these troubleshooting steps:

• Make sure that your computer is set up to use DHCP (most are).

• Make sure that the Client Link LED

is green and that you are using a valid IP

address.

• Relaunch the web browser and enter www

.mywifiext.net in the address field. Type your

user name and password and click the LOG IN button.

• If you are installing the extender as an access point, make sure that you are connecting

your computer or WiFi device to the extender through a WiFi connection instead of an

Ethernet connection.

I forgot my login email and password. What can I do?

On the login screen, click the Username & Password Help link to answer the security

questions you set up during the initial setup.

If you forgot the answers to your security questions, do the following to set up your login

credentials again:

1. Reset the extender to its factory default settings.

For more information about how to reset the extender, see Return the Extender to Its

Factory Default Settings on page 37.

2. Launch a web browser

3. Enter www

.mywifiext.net in the address field of the browser.

The login screen displays.

4. Click the NEW EXTENDER SETUP button.

The Create Account screen displays.

5. Complete the fields to set up your user name and password.

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Netgear WN3100RPv2 User's Guide Page 42