Netgear WN2000RPTv2 User's Guide download pdf (Page 27)

Troubleshooting

Universal WiFi Range Extender WN2000RPT

- A workable performance is delivered when the Link Rate LED is amber and the

PC to Extender Connection LED

is green.

If you cannot get a wireless connection working, you can use an Ethernet cable to

connect your computer to the extender. See Connect a PC to the Extender with an

Ethernet Cable on page 8.

Joining Wireless Networks

To join a wireless network you must know its network name (also called the SSID) so that you

can select it. If the network is secure, you must know the passphrase or wireless key. If the

extender does not connect to the network that you chose, the following message displays:

Connection was not established to the selected network.

If this happens it could be due to one of these reasons:

• The network name, passphrase, or key might have been typed incorrectly. Click Cancel,

use the Smart Wizard to select the network from the list, and retype the passphrase or

key. This is case-sensitive. PASSWORD25 is not the same as Password25 or

password25. See Use the Setup Wizard on page 10.

• If the Smart Wizard does not find your wireless network (it is not displayed in the Select

Existing Network screen), check to see if your wireless network is still up and running.

Make sure that the router is turned on. If possible, move the extender closer to the router

and click Try Again.

• If the extender WLAN LED is red, this indicates a poor wireless connection. The best

connection is established when there is a clear line of sight between the extender and the

router you are connecting to. Make sure that there are no physical obstacles between the

extender and the router, and try to move the extender closer to the router.

If you use the Smart Wizard, and the extender cannot connect to the router or cannot get an

IP address from the router, it displays the following message:

You are not able to connect to the Internet. Click Continue to run through set up again to

connect to your network.

If you click Continue, the Smart Wizard starts again (see Use the Setup Wizard on page 10).

If you click Exit, the Status screen displays with menu selections on the left (see Log In to the

Extender on page 9).

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Netgear WN2000RPTv2 User's Guide Page 27