Netgear 597E User's Guide download pdf (Page 29)

Watcher Basics

Document 2130822. Rev 2 Mar.11 29

Troubleshooting

The online help includes descriptions of most common error

messages. Look in the table of contents under Troubleshooting.

For help with other problems:

• Consult the Sierra Wireless web site at

www.sierrawireless.com,

where you will find an extensive knowledge base that can be

searched to address most problems, and the Installation Trouble-

shooting wizard (in the Support section).

• Contact your service provider.

Using an external antenna

You can improve the signal strength, by attaching an external

antenna (sold separately).

To attach the external antenna:

1. Remove the ExpressCard from your computer.

2. Remove the rubber cap (located on the thick end of the card).

3. Holding the antenna cable by the connector (end) part, carefully

push the connector part of the cable into the corresponding

connector on the AirCard ExpressCard. (The connector is on the

thick end of the AirCard ExpressCard).

4. Carefully insert the ExpressCard into your computer’s card slot.

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Netgear 597E User's Guide Page 29