Netgear WG102 User Manual Page 63
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual
Troubleshooting 5-3
v1.0, July 2008
• The WG102 Access Point is properly installed, LAN connections are OK, and it is powered
on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or
green indicating a 100 Mbps Ethernet connection) to verify that the Ethernet connection is
OK.
• The default configuration of the WG102 is for a static IP address of 192.168.0.229 and a Mask
of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings are
correct.
• If you are using the NetBIOS name of the WG102 to connect, ensure that your computer and
the WG102 are on the same network segment or that there is a WINS server on your network.
• If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.
• If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the
range of the WG102. The WG102 default IP Address is 192.168.0.229 and the default Subnet
Mask is 255.255.255.0.
When I Enter a URL or IP Address I Get a Timeout Error
A number of things could be causing this. Try the following troubleshooting steps.
• Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If
using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP
Addresses.
• If the PCs are configured correctly, but still not working, ensure that the WG102 is connected
and turned on. Connect to it and check its settings. If you cannot connect to it, check the LAN
and power connections.
• If the WG102 Access Point is configured correctly, check your Internet connection (DSL/
Cable modem etc.) to make sure that it is working correctly.
•Try again.
Using the Reset Button to Restore Factory Default Settings
The Reset button (see “Rear Panel” on page 1-3) has two functions:
• Reboot. When pressed and released quickly, the WG102 will reboot (restart).
• Reset to Factory Defaults. This button can also be used to clear ALL data and restore ALL
settings to the factory default values.
- NETGEAR ProSafe 1
- 802.11g Wireless Access 1
- Point WG102 Reference 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- FCC Statement 2
- Contents 9
- Contents xi 11
- Appendix B 11
- Related Documents 11
- About This Manual 13
- How to Use This Manual 14
- How to Print This Manual 14
- Revision History 15
- Chapter 1 17
- Hardware Description 18
- Rear Panel 19
- Cabling Requirements 19
- Figure 1-3 22
- Settings screen 23
- Figure 1-6 25
- Basic IP Settings 26
- Wireless Settings 28
- Chapter 2 31
- Configuring Security 31
- Security Profiles 32
- Configuring Security 2-3 33
- Figure 2-2 33
- 2-4 Configuring Security 34
- Configuring Security 2-5 35
- 2-6 Configuring Security 36
- Configuring Security 2-7 37
- Figure 2-3 37
- 2-8 Configuring Security 38
- Configuring Security 2-9 39
- Figure 2-4 39
- 2-10 Configuring Security 40
- Configuring Security 2-11 41
- Figure 2-5 41
- 2-12 Configuring Security 42
- Chapter 3 43
- Management 43
- 3-2 Management 44
- Activity Log 45
- Statistics 46
- Management 3-5 47
- Figure 3-9 47
- 3-6 Management 48
- Configuration File Management 49
- Erasing the Configuration 50
- SNMP Remote Management 51
- 3-10 Management 52
- Chapter 4 53
- Advanced Configuration 53
- 4-2 Advanced Configuration 54
- Figure 4-3 54
- Advanced Configuration 4-3 55
- Figure 4-4 55
- 4-4 Advanced Configuration 56
- Figure 4-5 56
- Advanced Configuration 4-5 57
- Figure 4-6 57
- 4-6 Advanced Configuration 58
- Advanced Configuration 4-7 59
- Figure 4-7 59
- 4-8 Advanced Configuration 60
- Chapter 5 61
- Troubleshooting 61
- LAN Light is Off 62
- Capable Computer 62
- Troubleshooting 5-3 63
- 5-4 Troubleshooting 64
- Appendix A 65
- Technical Specifications 66
- B-2 Related Documents 70
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