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- Table of contents
- TROUBLESHOOTING
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v2.1, July 2007
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your RangeMax NEXT Wireless Router
WNR834B. After each problem description, instructions are provided to help you diagnose and
solve the problem. As a first step, please review the Quick Tips.
This chapter includes:
• Troubleshooting Quick Tips
• Troubleshooting Basic Functions
• Troubleshooting the Web Configuration Interface
• Troubleshooting the Internet Connection
• Troubleshooting a Network Using a Ping Utility
• Problems with Date and Time
• Solving Wireless Connection Problems
• Restoring the Default Configuration and Password
Troubleshooting Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem.
2. Turn off the wireless router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
4. Turn on the wireless router and wait 1 minute.
Tip: NETGEAR provides helpful articles, documentation, and the latest software
updates at http://kbserver.netgear.com/products/WNR834B.asp.
- NETGEAR RangeMax™ 1
- NEXT Wireless Router 1
- WNR834B User Manual 1
- WNR834B product package 3
- FCC Information to User 4
- FCC Declaration Of Conformity 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print this Manual 12
- Revision History 13
- Chapter 1 15
- Figure 1-1 16
- Figure 1-2 17
- Figure 1-3 18
- Figure 1-4 18
- Figure 1-5 20
- Figure 1-6 22
- Figure 1-7 23
- Configuring Wireless Settings 24
- Figure 1-8 25
- Figure 1-9 27
- Figure 1-10 29
- Figure 1-11 30
- Chapter 2 31
- Safeguarding Your Network 31
- 2-2 Safeguarding Your Network 32
- Figure 2-1 32
- Recommended Security Settings 33
- 2-4 Safeguarding Your Network 34
- Figure 2-2 34
- Safeguarding Your Network 2-5 35
- 2-6 Safeguarding Your Network 36
- Safeguarding Your Network 2-7 37
- 2-8 Safeguarding Your Network 38
- Figure 2-3 38
- Wireless Security 39
- Figure 2-4 40
- Figure 2-5 41
- Figure 2-6 42
- Figure 2-7 42
- Backing Up Your Configuration 44
- Understanding Your Firewall 45
- Chapter 3 47
- Figure 3-1 48
- Figure 3-2 49
- Figure 3-3 50
- Scheduling Blocking 51
- Figure 3-5 52
- Field Description 53
- Figure 3-6 54
- Setting the Time 55
- Chapter 4 57
- Figure 4-1 58
- Using Address Reservation 60
- Using a Dynamic DNS Service 61
- Figure 4-3 62
- Disabling the SPI Firewall 63
- Configuring Static Routes 64
- Figure 4-5 65
- Figure 4-6 67
- Figure 4-7 68
- Chapter 5 71
- Fine-Tuning Your Network 71
- Through Your Router 72
- Fine-Tuning Your Network 5-3 73
- 5-4 Fine-Tuning Your Network 74
- Fine-Tuning Your Network 5-5 75
- 5-6 Fine-Tuning Your Network 76
- Adding a Custom Service 77
- 5-8 Fine-Tuning Your Network 78
- Figure 5-2 78
- Configuring Port Triggering 79
- 5-10 Fine-Tuning Your Network 80
- Figure 5-3 80
- Fine-Tuning Your Network 5-11 81
- Figure 5-4 81
- Using Universal Plug and Play 82
- Fine-Tuning Your Network 5-13 83
- 5-14 Fine-Tuning Your Network 84
- Fine-Tuning Your Network 5-15 85
- Figure 5-6 85
- 5-16 Fine-Tuning Your Network 86
- Fine-Tuning Your Network 5-17 87
- Figure 5-7 87
- Figure 5-8 87
- 5-18 Fine-Tuning Your Network 88
- Figure 5-9 88
- Fine-Tuning Your Network 5-19 89
- Figure 5-10 89
- Changing the MTU 90
- Fine-Tuning Your Network 5-21 91
- Table 5-1. Common MTU Sizes 91
- 5-22 Fine-Tuning Your Network 92
- Figure 5-11 92
- Technologies 93
- 5-24 Fine-Tuning Your Network 94
- Chapter 6 95
- Figure 6-1 96
- Figure 6-4 99
- Figure 6-5 100
- Erasing the Configuration 101
- Upgrading the Router Software 102
- Figure 6-7 103
- Figure 6-8 104
- Figure 6-9 105
- Chapter 7 107
- Troubleshooting 107
- 7-2 Troubleshooting 108
- Troubleshooting 7-3 109
- 7-4 Troubleshooting 110
- Troubleshooting 7-5 111
- 7-6 Troubleshooting 112
- Troubleshooting 7-7 113
- Problems with Date and Time 114
- Troubleshooting 7-9 115
- 7-10 Troubleshooting 116
- Figure 7-1 116
- Troubleshooting 7-11 117
- 7-12 Troubleshooting 118
- Figure 7-2 118
- Troubleshooting 7-13 119
- 7-14 Troubleshooting 120
- Appendix A 121
- Technical Specifications 121
- General Specifications 122
- Technical Specifications A-3 123
- A-4 Technical Specifications 124
- Appendix B 125
- Related Documents 125
- B-2 Related Documents 126
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