Netgear RANGEMAX WNR3500 User Manual Page 113
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- TROUBLESHOOTING
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NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual
Troubleshooting 7-3
v1.0, March 2008
Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, verify that:
a. The Power light is solidly on.
b. The Internet light is on.
c. A numbered LAN port light is on for any local port that is connected to a computer. This
indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the appropriate following section.
The Power light is not on or is blinking.
If the Power and other lights are off when your router is turned on:
• Make sure that the power cord is properly connected to your router and that the power adapter
is properly connected to a functioning power outlet.
• Check that you are using the 12V DC 1A power adapter that NETGEAR supplied for this
product.
• If the Power light blinks alternately green and amber every second, the router software is
corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a
problem with the firmware. For recovery instructions, contact Technical Support at
www.netgear.com/support.
If the error persists, you have a hardware problem and should contact Technical Support at
www.netgear.com/support.
The lights never turn off.
When the router is turned on, the lights turn on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on 1 minute after power-up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults as explained in “Restoring the Default
Configuration and Password” on page 7-13.
- NETGEAR RangeMax™ 1
- Wireless-N Gigabit 1
- Router WNR3500 1
- User Manual 1
- FCC Information to User 4
- FCC Declaration Of Conformity 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print This Manual 12
- Revision History 13
- Chapter 1 15
- Figure 1-1 16
- Figure 1-2 17
- Figure 1-3 17
- Figure 1-4 18
- Figure 1-5 20
- Figure 1-6 22
- Figure 1-7 23
- Chapter 2 25
- Safeguarding Your Network 25
- Safeguarding Your Network 2-3 27
- 2-4 Safeguarding Your Network 28
- Safeguarding Your Network 2-5 29
- 2-6 Safeguarding Your Network 30
- Safeguarding Your Network 2-7 31
- Figure 2-2 31
- 2-8 Safeguarding Your Network 32
- Safeguarding Your Network 2-9 33
- Figure 2-3 34
- Figure 2-4 36
- Figure 2-5 37
- Push Button Configuration 38
- Figure 2-6 39
- Figure 2-7 39
- Security PIN Entry 40
- Configuring the WPS Settings 41
- Figure 2-11 44
- Figure 2-12 45
- Figure 2-13 46
- Backing Up Your Configuration 47
- Understanding Your Firewall 47
- Chapter 3 49
- Figure 3-1 50
- Figure 3-2 51
- Figure 3-3 52
- Scheduling Blocking 53
- Figure 3-5 54
- Field Description 55
- Figure 3-6 56
- Setting the Time 57
- Chapter 4 59
- Configuring a Device Name 60
- Using Address Reservation 62
- Using a Dynamic DNS Service 63
- Figure 4-2 64
- Disabling the SPI Firewall 65
- Setting the MTU Size 66
- Configuring Static Routes 67
- Figure 4-4 68
- Figure 4-5 68
- Figure 4-6 69
- Wireless Repeating Function 70
- Setting Up the Base Station 71
- Setting Up a Repeater Unit 72
- Chapter 5 75
- Fine-Tuning Your Network 75
- 5-2 Fine-Tuning Your Network 76
- Fine-Tuning Your Network 5-3 77
- 5-4 Fine-Tuning Your Network 78
- Fine-Tuning Your Network 5-5 79
- 5-6 Fine-Tuning Your Network 80
- Adding a Custom Service 81
- 5-8 Fine-Tuning Your Network 82
- Figure 5-2 82
- Configuring Port Triggering 83
- 5-10 Fine-Tuning Your Network 84
- Figure 5-3 84
- Fine-Tuning Your Network 5-11 85
- Figure 5-4 85
- Using Universal Plug and Play 86
- Fine-Tuning Your Network 5-13 87
- 5-14 Fine-Tuning Your Network 88
- Fine-Tuning Your Network 5-15 89
- Figure 5-6 89
- 5-16 Fine-Tuning Your Network 90
- Figure 5-7 90
- Fine-Tuning Your Network 5-17 91
- Figure 5-8 91
- 5-18 Fine-Tuning Your Network 92
- Figure 5-9 92
- Fine-Tuning Your Network 5-19 93
- Figure 5-10 93
- Changing the MTU Size 94
- Fine-Tuning Your Network 5-21 95
- Table 5-1. Common MTU Sizes 95
- 5-22 Fine-Tuning Your Network 96
- Figure 5-11 96
- Technologies 97
- 5-24 Fine-Tuning Your Network 98
- Chapter 6 99
- Figure 6-1 100
- Figure 6-2 102
- Set Interval 103
- Figure 6-4 104
- Figure 6-5 105
- Upgrading the Router Software 106
- Figure 6-7 107
- Figure 6-8 108
- Figure 6-9 109
- Chapter 7 111
- Troubleshooting 111
- 7-2 Troubleshooting 112
- Troubleshooting 7-3 113
- 7-4 Troubleshooting 114
- Troubleshooting 7-5 115
- 7-6 Troubleshooting 116
- Troubleshooting 7-7 117
- 7-8 Troubleshooting 118
- Problems with Date and Time 119
- 7-10 Troubleshooting 120
- Troubleshooting 7-11 121
- Figure 7-1 121
- 7-12 Troubleshooting 122
- Figure 7-2 122
- Troubleshooting 7-13 123
- 7-14 Troubleshooting 124
- Appendix A 125
- Technical Specifications 125
- A-2 Technical Specifications 126
- General Specifications 127
- A-4 Technical Specifications 128
- Appendix B 129
- Related Documents 129
- B-2 Related Documents 130
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