Netgear EX7000 User Manual download pdf (Page 69)

FAQs and Troubleshooting

AC1900 WiFi Range Extender

For more information about how to reset the extender, see Return the Extender to Its

Factory Default Settings on page 44.

2. Launch a web browser.

3. Enter www.mywifiext.net in the address field of the browser.

The login screen displays.

4. Click the NEW EXTENDER SETUP button.

The Create Account screen displays.

5. Complete the fields to set up your user name and password.

My router security is WEP, and I entered the wrong passphrase or security key on the

extender. I cannot access the extender anymore. What can I do?

The extender cannot check to see if the WEP passphrase is correct. If you entered the wrong

passphrase, your wireless device is not able to get the IP address from the extender. You

must reset the extender to its factory default settings to get the IP address back. See

Factory

Default Settings on page 75.

Can I set up the extender in extender mode if I connect it to the router or access point

with an Ethernet cable?

No. The extender is designed to connect wirelessly to the router or access point if it is in

extender mode. If the extender is in access point mode, you can connect it to the router or

access point with an Ethernet connection.

For more information about access point mode, see Install the Extender as an Access Point

on page 18.

I enabled a wireless MAC filter, wireless access control, or access control list (ACL) on

my router. What should I do when installing the extender?

When the WiFi device connects through the extender to your router, the MAC address of the

wireless device shown on the router is translated to another MAC address. If your router's

MAC filter, wireless access control, or ACL is enabled, the WiFi device connects to the

extender but cannot get an IP address from the extender and cannot access the Internet. To

allow the wireless device to receive an IP address from the extender and access the Internet,

you must provide the translated MAC address to the router.

 To add a translated MAC address to your router:

1. Log in to your router and disable the MAC filter, wireless access control, or ACL.

For more information about how to disable your router’s MAC filter, wireless access

control, or ACL, see your router’s documentation.

2. Power on the extender and connect all of your WiFi devices to the extender.

3. Make sure that the Link Rate LED remains lit.

4. Log in to your extender:

a. Launch a web browser.

b. Enter www.mywifiext.net in the address field of the browser.

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Netgear EX7000 User Manual Page 69