Netgear DG834GV User Manual download pdf (Page 24)

Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

2-4 Troubleshooting

v1.0, February 2006

If the router does not save changes you have made in the Web Configuration Interface, check the

following:

• When entering configuration settings, be sure to click the Apply button before moving to

another menu or tab, or your changes are lost.

• Click the Refresh or Reload button in the Web browser. The changes may have occurred, but

the Web browser may be caching the old configuration.

Troubleshooting the ISP Connection

If your router is unable to access the Internet, you should check the ADSL connection, then the

Internet TCP/IP connection.

ADSL link

If your router is unable to access the Internet, you should first determine whether you have an

ADSL link with the service provider. The state of this connection is indicated with the Internet

LED.

ADSL Internet LED Green or Blinking Green

If your ADSL Internet LED is green or blinking green, then you have a good ADSL connection.

You can be confident that the service provider has connected your line correctly and that your

wiring is correct.

ADSL Internet LED Blinking Yellow

If your ADSL Internet LED is blinking yellow, then your ADSL modem wireless router is

attempting to make an ADSL connection with the service provider. The LED should turn green

within several minutes.

If the Internet LED does not turn green, disconnect all telephones on the line. If this solves the

problem, reconnect the telephones one at a time, being careful to use a microfilter on each

telephone. If the microfilters are connected correctly, you should be able to connect all your

telephones.

If disconnecting telephones does not result in a green ADSL Internet LED, there may be a problem

with your wiring. If the telephone company has tested the ADSL signal at your Network Interface

Device (NID), then you may have poor quality wiring in your house.

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Netgear DG834GV User Manual Page 24