Netgear RANGEMAX WPN511 User Manual download pdf (Page 30)

User Manual for the NETGEAR RangeMax™ Wireless PC Card WPN511

3-14 Basic Setup

February 2005

Basic Tips

If you have problems connected to your wireless network, try the tips below.

Troubleshooting Frequently Asked Questions

1. Question: The product literature says the WPN511 can operate at 108 Mbps. Why do I see no

more than 54 Mbps speed on my WPN511 Smart Configuration Utility status line?

Answer: You are probably connecting to standard 802.11g network. If you use the NETGEAR

WGT624 108 Mbps Wireless Firewall Router, you will see network speeds up to 108 Mbps.

2. Question: Why does the utility kept asking me to Save my settings when I’m trying to close

the utility?

Symptom Cause Solution

The PC Card LED s

a re not lit.

The WPN511 is not

inserted into the slot

properly or the

WPN511 software is

not loaded.

R em ove and reinsert th e W P N 51 1 .

Check the Windows device manager to see if the PC Card is

recognized and enabled. Reload the WPN511 software, if

necessary.

Try to install the W P N 511 in a d ifferent slot on your system if

one is available.

The LED s blink

alternately and

ca n n ot con n ect to

an access point.

The WPN511 is

a tte m p ti n g to co n n ect

to an access point,

but cannot connect.

The access point may not be powered on. Or, the access

p oin t an d th e P C ca rd a re not con figu red with th e sa m e

wireles s p ara m e te rs . C h eck th e S S I D a n d W E P se ttin gs.

I can connect to an

a cce ss p oin t, b u t I

ca n n ot con n ect to

other computers on

th e n etwork or th e

Internet.

This could be a

physical layer

problem or a network

configuration

problem.

C h eck to m a ke su re th at th e a cce ss p oin t is p h ysica lly

connected to the Ethernet network.

M ake sure that the IP addresses and the W indows

networking p aram eters are all configu red correctly.

R estart the cable or D SL modem, router, access point, and

notebook PC.

Note: As of the date of publication of this manual, the Windows XP HotFix #Q815485

can prevent wireless adapters from connecting to the Internet and prevent wireless

adapters from reloading a working configuration after a restart of the computer. To see

if HotFix #Q815485 is installed, look in Add Remove Programs from the Windows

Control Panel. If installed, remove it. Future updates to the Windows XP operating

systems may correct this problem.

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