Netgear 48-Port User Manual download pdf (Page 28)

A-1

v1.0, November 2007

Appendix A

Troubleshooting

This chapter provides information about troubleshooting the NETGEAR Smart Switch. The topics

include the following:

• Troubleshooting Chart

• Additional Troubleshooting Suggestions

Troubleshooting Chart

The following table lists symptoms, causes, and solutions of possible problems.

Table A-1. Troubleshooting Chart

Symptom Cause Solution

Power LED is off. No power is received. Check the power cord connections for the switch at

the switch and the connected device. Ensure all

cables are used correctly and comply with the

Ethernet specifications.

Link LED is off or

intermittent.

Port connection is not

working.

Check the crimp on the connectors and make sure

that the plug is properly inserted and locked into the

port at both the switch and the connecting device.

Ensure all cables are used correctly and comply with

the Ethernet specifications. Check for a defective

adapter card, cable, or port by testing them in an

alternate environment where all products are

functioning.

File transfer is slow or

performance degradation

is a problem.

Half- or full-duplex setting

on the switch and the

connected device are not

the same.

Make sure the attached device is set to auto-

negotiate.

1 2 ... 23 24 25 26 27 28 29 30 31 32 33 34 35 36

No comments

Netgear 48-Port User Manual Page 28