Netgear 771S User Manual download pdf (Page 38)

38 General Terms and Conditions of Service v.7-1-13

related in any way to or arising out of in any way

our Services or the Agreement, including, but not

limited to, coverage, Devices, billing services and

practices, policies, contract practices (including

enforceability), service claims, privacy, or

advertising, even if the claim arises after Services

have terminated. Disputes also include, but are not

limited to, claims that: (a) you or an authorized or

unauthorized user of the Services or Devices bring

against our employees, agents, affiliates, or other

representatives; (b) you bring against a third party,

such as a retailer or equipment manufacturer, that

are based on, relate to, or arise out of in any way our

Services or the Agreement; or (c) that Sprint brings

against you. Disputes also include, but are not

limited to, (i) claims in any way related to or arising

out of any aspect of the relationship between you

and Sprint, whether based in contract, tort, statute,

fraud, misrepresentation, advertising claims or any

other legal theory; (ii) claims that arose before this

Agreement or out of a prior Agreement with Sprint;

(iii) claims that are subject to on-going litigation

where you are not a party or class member; and/

or (iv) claims that arise after the termination of this

Agreement.

Dispute Notice and Dispute Resolution Period

Before initiating an arbitration or a small claims

matter, you and Sprint each agree to first provide

to the other a written notice (“Notice of Dispute”),

which shall contain: (a) a written description of the

problem and relevant documents and supporting

information; and (b) a statement of the specific relief

sought. A Notice of Dispute to Sprint should be

sent to: General Counsel; Arbitration Office; 12502

Sunrise Valley Drive, Mailstop VARESA0202-2C682;

Reston, Virginia 20191. Sprint will provide a Notice

of Dispute to you in accordance with the “Providing

Notice To Each Other Under The Agreement” section

of this Agreement. Sprint will assign a representative

to work with you and try to resolve your Dispute

to your satisfaction. You and Sprint agree to

make attempts to resolve the Dispute prior to

commencing an arbitration or small claims action.

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Netgear 771S User Manual Page 38

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