Netgear RP614 User Manual Page 69
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting 6-1
Chapter 6
Troubleshooting
This chapter gives information about troubleshooting your Model RP614 v2 Web Safe Router.
After each problem description, instructions are provided to help you diagnose and solve the
problem.
Basic Operation
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on.
2. Verify that the Test LED lights within a few seconds, indicating that the self-test
procedure is running.
3. After approximately 10 seconds, verify that:
a. The Test LED is not lit.
b. The LAN port LEDs are lit for any local ports that are connected.
c. The WAN port LED is lit.
If a port’s LED is lit, a link has been established to the connected device. If an Ethernet port is
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the
LED will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your router is turned on:
- Reference Manual for the 1
- Model RP614 v2 Web 1
- Safe Router 1
- Trademarks 2
- Statement of Conditions 2
- Contents 5
- Preface 9
- About This Manual 9
- Special Message Formats 10
- Chapter 1 11
- Introduction 11
- Security 12
- Extensive Protocol Support 13
- Package Contents 14
- The Router’s Front Panel 15
- The Router’s Rear Panel 16
- Chapter 2 17
- Cable or DSL modem 20
- Cable or 21
- DSL modem 21
- PPPoE Wizard-Detected Option 24
- AOL Wizard-Detected Options 25
- Established message below 27
- ISP Does Not Require Login 32
- ISP Does Require Login 32
- Chapter 3 35
- Content Filtering 35
- 3-2 Content Filtering 36
- Figure 3-1: Block Sites menu 36
- Content Filtering 3-3 37
- 3-4 Content Filtering 38
- Figure 3-3: Add Services menu 38
- Content Filtering 3-5 39
- Figure 3-4: Schedule menu 39
- Blocking Options 40
- 3-8 Content Filtering 42
- Table 3-2. Log action buttons 42
- Content Filtering 3-9 43
- Figure 3-7: Email menu 43
- 3-10 Content Filtering 44
- Chapter 4 45
- Maintenance 45
- 4-2 Maintenance 46
- Maintenance 4-3 47
- Upgrading the Router Software 49
- Configuration File Management 50
- Maintenance 4-7 51
- Erasing the Configuration 52
- Chapter 5 53
- Adding a Custom Service 54
- Setting the MTU Size 58
- Using a Dynamic DNS Service 61
- Configuring Static Routes 62
- Figure 5-6. UPnP Menu 66
- Chapter 6 69
- Troubleshooting 69
- LAN or WAN Port LEDs Not On 70
- Troubleshooting 6-3 71
- 6-6 Troubleshooting 74
- Problems with Date and Time 75
- 6-8 Troubleshooting 76
- Appendix A 77
- Technical Specifications 77
- Appendix B 79
- What is a Router? 80
- Routing Information Protocol 80
- IP Addresses and the Internet 80
- Subnet Addressing 83
- Private IP Addresses 85
- Related Documents 88
- Domain Name Server 88
- IP Configuration by DHCP 89
- What is a Firewall? 89
- Stateful Packet Inspection 90
- Denial of Service Attack 90
- Ethernet Cabling 91
- Cable Quality 92
- Appendix C 93
- Preparing Your Network 93
- C-2 Preparing Your Network 94
- Windows 95B, 98, and Me 96
- Preparing Your Network C-5 97
- Verifying TCP/IP Properties 98
- Preparing Your Network C-7 99
- C-8 Preparing Your Network 100
- Preparing Your Network C-9 101
- C-10 Preparing Your Network 102
- Preparing Your Network C-11 103
- C-12 Preparing Your Network 104
- Preparing Your Network C-13 105
- C-14 Preparing Your Network 106
- MacOS 8.6 or 9.x 107
- C-16 Preparing Your Network 108
- Preparing Your Network C-17 109
- Are Login Protocols Used? 110
- 4. Select the IP Address tab 111
- 5. Select the Gateway tab 111
- Computers 112
- Restarting the Network 113
- C-22 Preparing Your Network 114
- Glossary 115
- 2 Glossary 116
- See wide area network 118
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