Netgear RANGEMAX WPN111 User Manual download pdf (Page 41)

Troubleshooting 5-1

Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your NETGEAR RangeMax™ Wireless

USB 2.0 Adapter WPN111. After each problem description, instructions are given to help you

diagnose and solve the problem.

Also, for problems with accessing network resources, the Windows software might not be installed

and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for

Network Access” of the Reference Manual on the NETGEAR RangeMax™ Wireless USB 2.0

Adapter WPN111 Resource CD.

Basic Tips

If you have problems connecting to your wireless network, try the tips below.

Symptom Cause Solution

T h e L E D is n ot lit. T h e W P N 1 1 1 is n ot

connected to the

USB port properly or

the WPN111

software is not

loaded.

R em ove and reinsert the W P N 1 1 1 .

C h eck th e W in d ows d e vice m an a ge r to see if th e W P N 1 1 1 is

recognized and enabled. R eload the W P N 111 software, if

necessary.

Try to install the W PN 111 in a different U SB slot on your system

if one is available.

The wireless LE D

blinks and cannot

connect to an

access point.

The WPN111 is

a tte m p tin g to

connect to an access

p oin t, b u t ca n n ot

connect.

The access point may not be powered on. O r, the access point

a n d th e W P N 1 1 1 a re n ot con figu red with th e sam e wirele ss

p a ra m e te rs. C h eck th e S S I D an d W E P se ttin gs.

I can connect to

an access point,

b u t I ca n n ot

connect to other

computers on the

network or the

Internet.

This could be a

physical layer

problem or a network

configuration

problem.

Check to make sure that the access point is physically

con nected to th e E th ern e t n etwork.

M ake sure that the IP addresses and the W indows networking

param eters are all configu red correctly.

R estart the cable or D SL modem, router, access point, and

notebook P C.

Refer to “A R oad M ap for ‘H ow to G et There F rom H ere’” on

page 2-2 for a d d ition a l su ggestion s.

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