17
Existing Username
You may have already provided your credentials
during the sign up process and created a username
and password. Select ‘I have an email address and
password for my new Mobile Broadband account’.
Enter your username and password.
No Username
•If you did not sign up to an account in store, you will
need to register your billing details and create a user
name and password. Select ‘I don’t have a Mobile
Broadband account yet’ and click Next. Then select
‘I’m new to BigPond® and Telstra’ and click Next.
Follow the prompts to set up your account.
• If you’re an existing BigPond
®
or Telstra customer,
but have not created an account, select ‘I don’t have
a Mobile Broadband account yet’ and click Next.
Then select ‘I am an existing BigPond or Telstra
Customer, but don’t have a username or password’
and click Next. Follow the prompts to set up your
account.
Note: Your username/Bigpond email and
password have been emailed to you. You can
access your password online at
http://myacct.bigpond.com
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